INDEPENDENT NEWS

Insurance & Savings Ombudsman Scheme launches new website

Published: Thu 2 Oct 2014 03:20 PM
Insurance & Savings Ombudsman Scheme launches new website
The Insurance & Savings Ombudsman Scheme has redesigned their website to make it easier for people to find information or make a complaint about their financial services provider.
“We want more people to know that they can contact the ISO Scheme for information or guidance, or to make a complaint about their insurance company or financial service provider," says Insurance & Savings Ombudsman Karen Stevens. “Our service is entirely free for consumers.”
People have the right to complain, and the ISO Scheme is an independent, impartial dispute resolution service.
“Our new website will make it easier for people to reach us, and find what they are looking for," says Karen.
The ISO Scheme has been resolving complaints about insurance and financial services for 19 years. Providing information and educational material for consumers is a top priority. "With the right knowledge and information, people can understand their options and make more informed choices," says Karen.
Last year the ISO Scheme resolved the largest number of complaints since 1998, with 3,215 complaint enquiries and 300 complaint investigations. ISO Scheme membership continues to grow with well over 4,000 financial service providers belonging to the Scheme. The ISO Scheme's Annual Report, released last month, is available from the website.
See: www.iombudsman.org.nz
ends

Next in Business, Science, and Tech

KiwiRail strike notices withdrawn following new offer
By: Rail And Maritime Transport Union
Stress Tests Show Strengthening Bank Resilience
By: Reserve Bank
Building Activity Down In September Quarter
By: Statistics New Zealand
Deputy Governor Reflects On Time At RBNZ
By: Reserve Bank
Data Reveals ICT Expenditure Key To Small Business Sales Growth
By: Xero
Fonterra Lifts Forecast Farmgate Milk Price Range And Revises Earnings Guidance At First Quarter Update
By: Fonterra
Canterbury Museum: New Research - Bald Haast's Eagle Feasted On Moa Guts
By: Canterbury Museum
View as: DESKTOP | MOBILE © Scoop Media