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Southern Cross brings pet into the family

Southern Cross brings pet into the family


Ellenco Pet Insurance has today officially become Southern Cross Pet Insurance (SCPI) and with the name change comes a whole new set of simplified products, a new website and now the ability to get a quote and apply online.

Anthony McPhail, Head of SCPI, says “the Southern Cross businesses – hospitals and insurance – have been caring for New Zealanders’ health for over 50 years. We’re delighted that the Southern Cross brand can now also look after the health and wellbeing of Kiwi pets.”

“A lot of New Zealanders count their pets as part of the family. However, currently very few owners have pet insurance, meaning they are exposed to what can be very high bills should their pet be affected by an unexpected illness or injury.”

From today, like the travel insurance business, Southern Cross’ focus is on streamlining the purchase, administration and claims processes for the pet insurance business operations. The aim being a better, faster customer experience at a competitive price.

As for the product offering, McPhail believes that though simplified, the new plans offer better overall coverage – including cover for inherited conditions and options for accident and illness, or accident-only.

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