Media Release
28 July 2014
Two models of bathroom heater prohibited
Energy Safety has prohibited the use and sale of two models of Goldair branded wall mounted bathroom fan heaters because
they have caused a number of fires.
The two heaters affected by the prohibition have the model numbers 3108 or 3109 on the back (and match the images
provided with this release). These heaters are likely to have been installed three or more years ago.
This prohibition does not affect any other Goldair bathroom heater and Goldair requests consumers to check their heater
before acting.
Consumers should immediately cease to use the heater.
The importer of these heaters is no longer trading. However, as a goodwill gesture the current New Zealand importer and
distributor of Goldair products is offering free replacement heaters to consumers with affected heaters. The removal and
installation of the heaters is at the consumer’s cost.
Consumers must use a licensed electrical worker to remove the unit. To take up the replacement offer, the electrician
will need to cut of the power cord for consumers to return it along with the rating label (images provided). The heater
should then be destroyed. It must not be reused or resold.
Consumers should send the power cord and rating label to Goldair with a name and return address details and a new model
Goldair bathroom heater will be sent back.
Goldair’s contact details are:
0800 232 633 (8am to 5pm Monday to Friday)
P O Box 100707 NSMC Auckland
recall@goldair.co.nz
[Ends]