Monday 9 June, 2014
Auckland (1 page)
Jetstar Celebrates 5 Years of New Zealand Domestic Flights
• Over seven million customers flown since 2009 launch
• Over one million domestic seats sold for under $50
• Celebrations throughout the week across Jetstar domestic destinations
Jetstar marks a major milestone in New Zealand this week as it celebrates five years of low domestic fares for Kiwi
travellers.
Jetstar’s first domestic flight from Auckland to Wellington took off on 10 June 2009. The airline has since clocked up
over 45,000 flights across its five domestic destinations of Auckland, Wellington, Christchurch, Dunedin and Queenstown,
carrying well over seven million passengers.
Grant Kerr, Head of Jetstar in New Zealand, said the fifth domestic birthday comes at a time when the airline is flying
high for on-time performance and customer satisfaction.
“In 2013 we were New Zealand’s most punctual domestic airline and that’s continued into 2014, with Jetstar recording the
most on-time domestic flights in three out of the first four months of the year.*
“Customer satisfaction also continues to improve as we remain focused on the key areas of safety, reliability, customer
service and consistently offering the lowest fares.”
Mr Kerr said having reached the five-year domestic milestone Jetstar was now looking forward to the next five years and
beyond.
“We love offering Kiwis an affordable and reliable domestic choice when they fly and thanks to their continued support
we’re well established as the country’s low-fares leader and committed to New Zealand for the long haul.”
Jetstar will be celebrating with customers and team members at airports, in-flight, online and on the street with a
week-long birthday breakfast television promotion visiting all five domestic destinations.
“We’ve organised some birthday surprises for customers travelling with us this week on domestic flights and we’ll be
having giveaways as part of the television promotion,” Mr Kerr said. “It’s our way of saying thank you to all our Kiwi
customers.”
* 2014 Domestic On-time Performance Results Table below shows the results for Jetstar domestic flights departing within 10 minutes of schedule compared with Air New
Zealand domestic jet 10 minute OTP results published to the New Zealand Stock Exchange. 2014 - Percentage (%) of domestic jet flights that departed within 10 minutes of schedule January 2014 February 2014 March 2014 April 2014 Months with highest OTP Jetstar 85.8 86.0 90.0 86.0 3 Air NZ 87.8 82.3 84.4 80.4 1