Telecom Gains UFB . Momentum with Record Sales Month

3 December, 2013

Telecom Gains Ultra Fast Broadband (UFB) Momentum with Record Sales Month in November

New statistics show Ultra Fibre customers using almost three times as much data each month as standard broadband

Telecom’s rollout of Ultra Fibre services on the ultra fast broadband (UFB) network is gaining momentum, with record sales achieved in the past two months.
In November, nearly 1300 customers signed up for Telecom Ultra Fibre, the highest month of sales since Telecom entered the UFB market in March and besting the previous month’s record. Telecom now has almost 6,000 customers on Ultra Fibre or awaiting connection.

Telecom CEO Retail Chris Quin commented: “The recent sharp spike in Ultra Fibre sales clearly shows the growing appetite from Kiwi consumers for better, faster broadband. If anything, the recent national attention on the UFB rollout is increasing consumer awareness about what UFB can offer – and encouraging more consumers who live in UFB-enabled areas to take advantage of the speed and reliability benefits that Telecom Ultra Fibre offers.

“We’ve also seen a strong pickup in customer inquiries on the back of our Ultra Broadband marketing campaign and our ‘Tech in a Sec’ videos that give helpful tips on things like watching internet videos via your TV.”

Telecom is also expanding its Ultra Fibre services to Canterbury, via UFB partner Enable. Telecom announced yesterday that more than 100 residential and business customers in Canterbury are now piloting Ultra Fibre, in preparation for a full commercial launch in early 2014.

Before Enable, Telecom’s Ultra Fibre sales have been limited to areas within the Chorus UFB footprint (the areas where Chorus has been contracted to lay fibre infrastructure). Over the past fortnight or so, Ultra Fibre has been ‘switched on’ in Whakatane, Oamaru, Masterton and Gisborne after additional telecommunications backhaul infrastructure was put in place to connect the Telecom network to the Chorus UFB network.

Telecom also released new data usage statistics today as part of its monthly Telecom Data Insights report.

• Average home broadband usage is now 34 Gigabytes (GB) per month – up 89% in the past year
• Average usage by Ultra Broadband customers (using Fibre or VDSL technology) is almost three times higher, at 80-90 GB per month

“These figures show how Ultra Broadband customers are hungrier for more and more data. It’s driven in particular by video downloads such as YouTube, watching sports online such as the English Premier League football, and using multiple devices such as smartphones and tablets via WiFi off the same home broadband connection,” commented Mr Quin.

“As these customers tend to be ‘early adopters’, this gives us a sense of what data usage by Kiwis across the board will be like in the near future. The good news is that these figures show heavy data users are well served by Telecom’s top of the range Ultra Broadband plans, which offer 150 GB or even 500 GB per month.”

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