1 March 2013.
MEDIA RELEASE
Two in a Row for SBS Bank as Financial Institution of the Year.
For the second year running SBS Bank has been named the ‘Financial Institution of the Year’ at the 2012, Roy Morgan
Customer Satisfaction Awards
SBS Bank Chief Executive Ross Smith said the award recognised and rewarded SBS’ passion for customer service.
“We’re thrilled to have won this award again and to have beaten out some of the big names in the banking world. It
proves that our commitment to providing superior, personalised service is something that is highly regarded and valued
by our customers.”
As a customer owned, New Zealand bank, Mr Smith said first class customer service was fundamental to the business’
values.
“It’s no secret that people like doing business with people they like. At SBS Bank we make sure we employ people who
really make a difference to our customers and will go that extra mile for them.”
Competing in the Financial Institution of the Year category were the following Financial Institutions:
• SBS Bank - winner
• ANZ Group (excl National Bank)
• ASB Group
• Bank of New Zealand
• Kiwibank Group
• National Bank
• TSB Bank
• Westpac
• AA Financial Services
• AMI
• AMP
• AXA
• GE Money
• The Co-operative Bank
• Rabobank
• State
• Southern Cross Healthcare
• Tower
ENDS