February 8 2013
Crowne Plaza Queenstown makes two key management appointments
Crowne Plaza Queenstown has strengthened its local management team with two key sales and marketing appointments this
week (February 8 2013).
The award-winning hotel has lured experienced tourism heavyweight Kylie Walker to the team as Sales and Marketing
Manager as a measure of its renewed investment in its Queenstown operation.
Ms Walker has more than 20 years’ experience in the sales, marketing and tourism industries and joins the company from
Air New Zealand Holidays where she was the Queenstown manager.
Previously she was Regional Development Manager for the Tourism Exchange, a national tourism marketing and distribution
company, and spent seven years at Millbrook Resort as International Sales Manager and in a range of senior operational
roles.
“Crowne Plaza Queenstown is an iconic property and I’m fortunate to be joining a fabulous team which is committed to its
success,” said Ms Walker.
Alongside Ms Walker, Lisa Ellerton has been promoted to the role of Crowne Meetings Director as part of the hotel’s
commitment to maintaining consistency within its business and supporting staff to ‘move through the ranks’.
Ms Ellerton started her tourism career in 1997 with Swallow International Hotel Group in the UK, joined Crowne Plaza
Queenstown in December 2007 as a food and beverage attendant and worked her way up to restaurant supervisor before
moving into the banquets team.
As the hotel’s key contact for the MICE (Meetings Incentive Conference and Events) market, Ms Ellerton said she was
looking forward to the new challenge and working alongside Ms Walker to drive conference business and enhance the
meetings product at the hotel.
“I’m passionate about delivering the exceptionally high levels of service people associate with Crowne Plaza Queenstown,
and will continue to generate a high rate of repeat business, great client testimonials, referrals and on-going
enquiries from the C and corporate markets, as well as weddings and special events,” she said.
About Crowne Plaza Queenstown
Crowne Plaza Queenstown is a boutique hotel offering contemporary and stylish accommodation in an outstanding in-town
location. Whether you’re on holiday, holding a conference, board meeting or informal get-together, your comfort and
enjoyment are paramount. Crowne Plaza Queenstown offers premium accommodation, quality amenities, exceptional staff and
world class facilities. Services include valet car parking, business centre, ski drying room, a new on-site Health and
Fitness Centre, 24-hr room service and purpose built Leisure Concierge/Tour desk. Each hotel room has a private balcony
offering views of the lake, the mountains or a private courtyard – accommodation that captures the essence of its
beautiful surroundings. This superb hotel sets the standard for comfort in accommodation in a unique destination.
ENDS