TelstraClear call centre expertise re-confirmed
Today's announcement by Auckland Council that TelstraClear will be creating the City's new call centre reconfirms the
company’s call centre expertise.
TelstraClear already provides the call centres for some of the country's biggest and most important government and
private enterprise organisations, and the people of the country's largest city will benefit from the experience and
abilities that TelstraClear will bring to the project.
"We're delighted that Auckland Council recognised that our in-cloud solution was the right one for the city and picked
TelstraClear from the other competitive bids that it reviewed," says Andrew Crabb, TelstraClear's Head of Business and
Government.
"As well as being a leader in call centres, we can draw on our experience with providing innovative communications
solutions and operating an extensive world-class network to ensure that Aucklanders get a Council call centre that helps
them better work and play."
TelstraClear was acquired by Vodafone New Zealand in November this year. Vodafone has been working with Auckland Council
for over two years, delivering mobile voice and data services, as well as mobility solutions to the Council and Council
Controlled Organisations. When added to the call centre partnership announced today, Auckland Council is enjoying the
benefits of TelstraClear and Vodafone combined.
ENDS