20 August 2012
ANZ New Zealand sustains positive performance
Australia and New Zealand Banking Group Limited (ANZ) NZ Branch Disclosure Statement for the nine months ended 30 June
2012 was released today, reporting an improved performance for ANZ New Zealand 
Underlying profit 
for the nine months was $1,024 million, up 12% on the corresponding period last year. Statutory profit for the nine
months was $965 million.
ANZ New Zealand Chief Executive Officer David Hisco said: “We have built on recent performance with an increased profit,
a strong focus on simplifying products and services for our customers, and tight management of costs and risk.
“Lending growth in New Zealand remains subdued as households and businesses continue to repay debt amid a slow economy.
The recent cycle of margin growth appears to be ending as term funding costs and competition for deposits increase.
“Growth in our market share in mortgages, particularly in the commercially important Auckland market, is a reflection of
our strong focus on customers, ongoing work to simplify products and processes and increased strength in the ANZ brand.”
Underlying profit2 of $1,024 million compared with $916 million in the nine months to 30 June 2011
Statutory profit of $965 million
Reduced cost-to-income ratio
Strongly capitalised with Tier 1 capital at 11.51%
Strengthened our funding base with higher deposit-to-loan ratio
Mr Hisco said making the business simpler had improved cost-to-income levels while underpinning high levels of brand
consideration, customer satisfaction and staff engagement.
“In a subdued economy, with ongoing global uncertainties, this is critical to being a successful bank.
“ANZ New Zealand remains well capitalised with strong liquidity. When this is coupled with New Zealand’s largest branch
network and our connections across the growth markets of Asia-Pacific, we are uniquely placed to keep supporting
customers, investing in New Zealand and contributing to the economic recovery.”
Mr Hisco said ANZ continued to support small businesses with finance, research, workshops and resources to help them
face the challenges of the current environment and play their part in underpinning economic growth.
“Further underlining our commitment to New Zealand, we were delighted during this period to announce ANZ’s sponsorship
of the New Zealand team at the London 2012 Olympics, as well as individually supporting a number of Olympic and
Paralympic athletes. It has been a source of great pride to see our athletes go on to deliver one of the most successful
campaigns ever seen by a New Zealand team,” he said.
 ANZ New Zealand represents all of ANZ’s operations in New Zealand, including ANZ National Bank Limited, its parent
company ANZ Holdings (New Zealand) Limited and the New Zealand branch of ANZ.
 Reported profit has been adjusted to exclude non-cash and significant items to arrive at underlying profit. All
comparisons in Highlights are on an underlying profit basis and relate to the corresponding period last year unless
Summary of key financial information ANZ New Zealand
9 months June 2012 ($M)9 months June 2011 ($M)Movement June 2012 v June 2011 ($M)Movement June 2012 v June 2011 (%)Net interest income2,0301,932985Other external operating income662640223Operating income2,6922,5721205Operating expenses1,1591,148111Profit before credit impairment and income tax1,5331,4241098Provision for credit impairment1451321310Profit before income tax1,3881,292967Income tax expense364376(12)-3Underlying profit1,02491610812Adjustments to statutory profit(59)(181)122-67Profit96573523031Consisting of: Retail