Heartland Building Society wins Hamilton Business of the Year and Service Excellence Awards
26 July 2012
Heartland Building Society’s Hamilton Branch has won two of the five awards up for grabs at the Hamilton Central
Business Association Awards, including the Supreme Award of Business of the Year and the coveted Service Excellence Award.
Heartland is a people business, focused on providing exceptional service, by locals who know and are part of the
community. Winning these Awards recognises Heartland’s customer-first approach and the outstanding effort of our
Hamilton team led by Branch Manager, Melissa Rose.
Chris Flood, Heartland’s Head of Retail and Consumer, said “We strive to exceed our customers’ expectations each and
every day and it is a great honour to have won not only the Service Excellence Award, but also the Supreme Award of
Business of the Year”.
Heartland took out these titles at the Awards ceremony held in Hamilton last night, where there were over 200 people in
attendance, and 54 businesses competing for the sought-after Awards.
The Awards were judged on votes from the local community and through mystery shopping.
Heartland at a glance
Heartland New Zealand Limited (HNZ), with around 8,000 shareholders, is the NZX50 listed parent company of Heartland
Building Society (Heartland). HNZ is a financial services group with total assets of approximately $2.38 billion. It
comprises the former businesses of CBS Canterbury, MARAC, PGG Wrightson Finance and Southern Cross Building Society.
With roots stretching back to 1875, Heartland provides small-to-medium sized businesses, farmers and families with
financial solutions to help them achieve prosperity. Heartland is 100% New Zealand controlled, operated and managed, and
is focused on returning investment to New Zealanders to strengthen the country's economic backbone.
Heartland has an ‘investment grade’ credit rating of BBB- (Outlook Stable) from Standard & Poor's. It has more than 119,000 customers and a growing lending portfolio serviced from a network of branches and
offices throughout New Zealand. For further information or a copy of Heartland’s Investment Statement, visit www.heartland.co.nz
ENDS