Media Release 5 August 2011
Aorangi Provedores Cruise To Victory In Western Union Service Excellence Awards
Western Union Agent Aorangi Provedores located at the Timaru Seafarers Centre was recognized in the annual Western
Union(r) Top Gun service excellence program.
Aorangi Provedores won the accolade by processing the most number of transactions through Western Union(r) Gold Card
within the program period, beating 65 other Western Union(r) Agent locations in New Zealand.
The Western Union Gold Card was launched to offer loyal consumers added convenience. Western Union Gold Card users can
pre-register their personal details with Western Union to eliminate the need to fill in a send form for subsequent
transactions, making it more convenient and faster to send money.
Owner of Aorangi Provedores John Blunden was thrilled to receive the award, saying, "The Western Union(r) Money
TransferSM service is one of our most important services for the crews that come through the Port of Timaru. As we
celebrate 10-years of service this year, I've known many of our customers on a personal basis that have used the Western
Union service through us to send their hard-earned money home.
"Our customers find the Western Union Gold Card particularly useful as it makes transaction times much quicker. Once the
crews notify their recipients of the Money Transfer Control Number of the transaction, the person on the other end can
collect the money sent at any Western Union Agent location around the world - perhaps even before our customer walks out
Western Union Gold Card registration is free and application forms can be obtained at any participating Agent locations
throughout New Zealand.
"We have crews in from the Philippines, China, Indonesia, India, Japan, Kiribati, South Korea, Eastern Europe and
Russia. Being able to rely on us to transfer money in minutes* via Western Union at the seafarers centre is really
important given their limited time ashore. The Western Union brand, their 160-year heritage and over 135 years of money
transfer experience makes a real difference to our customers," John Blunden concluded.
Bridget Dennis, Western Union Regional Manager of New Zealand and Isles, said judging was tough but Aorangi Provedores
thoroughly deserved the award, "Since Aorangi Provedores started offering Western Union Money Transfer services in 2007,
they have gone from strength to strength. The seafarers centre provides an invaluable service to the port and the
community. We congratulate Aorangi Provedores on both the award and its tenth anniversary as managers of the Timaru
Western Union Top Gun is a service excellence program to recognize Western Union's top Agent locations and frontline associates
nationwide who go the extra mile to help Western Union provide the best experience to consumers. Participating Agent
locations are judged on a number of criteria including service excellence at point of sale as well as quality of
merchandising, branding and training.
About Western Union The Western Union Company (NYSE: WU) is a leader in global payment services. Together with its Vigo,
Orlandi Valuta, Pago Facil and Western Union Business Solutions branded payment services, Western Union provides
consumers and businesses with fast, reliable and convenient ways to send and receive money around the world, to send
payments and to purchase money orders. The Western Union, Vigo and Orlandi Valuta branded services are offered through a
combined network of approximately 470,000 agent locations in 200 countries and territories (network data as of June 30,
2011). In 2010, The Western Union Company completed 214 million consumer-to-consumer transactions worldwide, moving $76
billion of principal between consumers, and 405 million business payments. For more information, visit
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