Wellington hotels coping well despite slower than expected recovery
Rugby World Cup will provide a short term boost to Wellington hotels after a slower than expected economic recovery over
the past two years.
Speaking at NZ Hotel Council’s 2010 Annual Operating Survey presentation in Wellington this afternoon, NZHC Independent
Chair Jennie Langley said hotels throughout the country were constantly adjusting to meet the needs of fewer travellers
from traditional long haul markets, increased visitors from Asian countries, guests booking at the last minute and
almost everyone looking for deals.
In 2010 NZHC’s 22 Wellington hotel members:
• had a 69.5% occupancy rate, which was on par with 2009 and the second highest annual rate of all NZHC members
• achieved the second highest average room rate (ARR) of the eight NZHC regions at $138.90, which was well above
the national average of $129.00, but below the 2009 Wellington ARR of $142.90
• generated over $142m in revenue from a total of 2754 rooms and employed over 1600 people. They contributed $91m
to the region through wages and salaries, food and beverage purchases, sales and marketing costs, room expenses such as
laundry, electricity charges, rates and other expenditure – up from $87m in 2009. Wages and salaries and local council
rates made up $44m and $4.1m respectively of this total.
Nationwide, the 2010 annual survey highlighted the slowing down of numbers from traditional markets such as the UK and
United States, the continued importance of Australian visitors, and the return of the Asian markets, particularly South
Korea and China. New Zealanders accounted for 73% of all rooms sold in Wellington last year, up from 68.2% in 2009,
followed by Australians at 13%.
Ms Langley said compared to other regions, Wellington hotels predominantly relied on independent and leisure travellers
(37% of rooms sold), followed closely by corporate guests (35%). The corporate market was up 6.3 points (28.7%) from
2009, while the independent and leisure market was down from 39.6%.
She said the tragic earthquake in Christchurch will inevitably have some impact on visitor arrivals in the short term,
as it did in September 2010.
“We are working closely with our members and the wider tourism sector to help wherever we can. Members are also in close
contact with each other, offering assistance, helping to find visitors alternative accommodation at short notice and
offering temporary employment to staff.”
Other highlights from the NZHC Annual Hotel Operating Survey 2010:
• NZHC members directly employed almost 11,000 permanent and casual staff.
• Auckland achieved the highest annual occupancy rate of 74.8%, followed by Wellington (69.5%) and Queenstown
(69.4%).
• The Central Park region (Taupo, Tongariro, Napier and Gisborne) had the highest average room rate of $144.70,
followed by Wellington $138.90.
• The average room rate for 5-star hotels was $178.70, 4-star was $117.4 and 3-star was $84.90
• The largest individual source of business was FIT/leisure travellers (43% of all rooms sold), followed by
corporate (22%) and tours & groups (18%).
• The largest consumers of hotel accommodation in 2010 were New Zealanders (52% of all rooms sold), followed by
Australians (19%).
• On average, 33% of bookings were short-term (made up to seven days prior to arrival), 38% were medium-term (8-30
days prior to arrival) and 29% were long-term (more than 30 days prior to arrival).
• 25% of bookings came via the internet, 30% came direct to the hotels and 25% came from travel sellers
ends