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ASB Keeping Jobs at Home
Media release
6 April 2009
ASB
Keeping Jobs at Home
ASB today confirmed it will not
be joining the movement to offshore any of its banking
operations or roles, including its call centre activities.
“ASB currently does not offshore any of its call centre services, or indeed any of its activities,” says ASB’s CEO, Charles Pink. “In fact, of the 5,300 jobs in the ASB Group all 5,300 are performed in New Zealand.”
Unlike other major banks ASB has no plans to offshore jobs from New Zealand to low cost countries and does not foresee this policy changing.
“We believe Kiwi customers want to talk to people who, like them, live and work in the New Zealand community. At ASB we are committed to listening to our customers and in this case our customers are telling us that they don’t want to be calling ASB and talking to someone outside New Zealand. They want to see the banking system they use supported locally too, and not from outside New Zealand,” adds Mr Pink.
“As evidenced by our Job Creation Loan Scheme announced back in February, ASB is 100% committed to doing what we can to retain as many jobs as possible right here for New Zealanders.”
ENDS
ASB Bank
Helping you get one step ahead.
In 1847, ASB opened as the Auckland Savings Bank with the pledge: 'to serve the community; to grow and to help Kiwis grow'. And that is very much what ASB is about today.
ASB is a leading provider of integrated financial services in New Zealand including retail, business and rural banking, funds management and insurance.
ASB strives to consistently provide its customers with outstanding service and innovative financial solutions. They're dedicated to providing simple financial products that allow their customers to bank with them how and when they want.
We all have our own ways to measure progress, and our own stories about the things that matter to us. Whatever way you choose to measure progress, and whatever your goals, ASB is there to help you get one step ahead.
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