Franchise Industry - Award Winners
Franchise Industry - Award Winners
Announcing the winners of the Franchise Association of New Zealand's (FANZ) annual awards, Robert Fowler, Chairman of FANZ, says the Franchise Awards are the premier franchising event of the year, celebrating excellence in franchising.
"The Awards celebrate the high performers in franchising, which is now a $10.4 billion turnover industry from 14,000 franchised outlets in New Zealand, employing around 70,000 people." he said.
Supreme Award - Fastway Couriers (NZ) Ltd
The winner of the Supreme Award for the Franchise Association of New Zealand Business Awards, 2002, is Fastway Couriers (NZ) Ltd.
The Judges were very impressed that a home grown franchise has had such major business success, not only in New Zealand, but on the international stage as well. Started in Hawkes Bay in 1983, and still headquartered there, Fastway Couriers are now operating their franchise in Australia, Malaysia, England, Wales, Scotland, Northern Ireland, Ireland, Germany, France, Spain and Morocco, with the rights for Canada having just been granted.
Bruce Speers, Chief Executive Officer of Fastway Couriers, says with a group turnover of $180 million the franchise is proud to be based in Hawkes Bay and be earning export royalties for the New Zealand economy.
He says "as long as you do your market research and adapt your system to fit the country's culture, the potential for exporting a New Zealand based franchise is enormous".
Franchise System of the Year - Bakers Delight (NZ) Ltd
Bakers Delight (NZ) Ltd wins the award for Franchise System of the Year for the second year running. The judges say it is the strength of Bakers Delight's systems that help them win awards and grow their business at such an outstanding pace, while maintaining quality and service. Bakers Delight are opening new bakeries every other day in Australia and New Zealand. The judges found an excellent understanding of how the franchise system operates, with very good review, monitoring and improvement of processes in place, along with excellent documentation to back it up.
Master Franchisee Award - Fastway Couriers, Auckland
FANZ Judge, Sarah Kay, says winners of the Master Franchisee of the Year Award, Fastway Couriers, Auckland, actively recognise staff, customers, and the community. "The implementation of 'real time' technology enables this Master Franchisee to continuously develop and change their business systems and procedures to suit the needs of their customers, the market and business growth. Fastway Couriers Auckland Manager, Marc Wells, demonstrated leadership, with passion, sound knowledge, confidence and comprehensive documentation" she said.
Franchisee Award - Mortgage Choice - Wellington
FANZ Awards Judge, Maurice Mehlhopt, says Angela Ferguson, Mortgage Choice, Wellington, has taken a very strong nation-wide mortgage broking franchise system and added the required professionalism and energy to maximise it's value. "In three years she has developed an extremely successful franchise and it is not surprising that this year she was nominated as the Franchisee of the Year from amongst the 28 franchises that make up Mortgage Choice, he said."
Category Awards Business Leadership - Signature Homes (NZ) Ltd Team Excellence Award - PORSE Nanny Franchise System Excellence in Customer Service - Have-A-Snack, Franklin Contribution to the Community - Pete's Post Ltd, New Plymouth Innovation & Technology - Green Acres Franchise Group Ltd Most Promising Franchise System- Stretch -N-Grow
Regional Award Winners (Overall best entry in the Region)
Ø Auckland/Northland - Bakers Delight, (NZ) Ltd Ø Bay of Plenty/Waikato - PORSE Hamilton Nanny Childcare Agency Ø Hawkes Bay - Fastway Couriers (NZ) Ltd Ø Taranaki - Pete's Post Ltd Ø Wellington -Mortgage Choice Wellington. Ø Christchurch - Brumby's, Hornby Ø Dunedin - Mortgage Choice (NZ Ltd), Franchise System
New Zealand Franchise Media Award
The winner of the Franchise Association of New
Zealand Media Award for the second year running, is Jon
Stephenson, freelance reporter. Judges say Stephenson again
demonstrated a commitment to reporting on franchising issues
over the whole year, with good investigative journalism on
local and overseas franchising issues.