Customs is pleased to announce that more international travellers will be able to use its automated eGates on arrival
and departure from New Zealand as of today.
The age eligibility to use eGates has been reduced from 12-years-old to 10-years-old, bringing New Zealand in line with
Australia and the United Kingdom.
Access has also been extended to ePassport holders from six European countries: Belgium, Denmark, Finland, Luxembourg,
Romania, and Spain.
Sixteen countries were already able to use eGates at New Zealand’s international airports, representing approximately 85
percent percent of all arriving and departing travellers.
Acting Deputy Comptroller Operations Paul Campbell has welcomed the expansion of eGates, stating these changes align
with Customs’ aim to make border processing more seamless and efficient for all international travellers.
“This lowering of the age limit and addition of six European countries marks the completion of the first phase in our
eGates expansion plan, following successful trials earlier this year.
“Customs’ intent is to open eligibility to all European Union countries in the coming months, and even more countries
later in the year, subject to carrying out live feasibility trials successfully.
"Our eGates use sophisticated biometric software and information from ePassports to carry out the necessary checks
within seconds, enabling Customs frontline officers to place increased focus on other tasks like profiling high-risk
travellers, such as drug couriers,” Mr Campbell adds.
“New Zealand is a popular destination for European visitors, so this expansion is good news for those travelling with
families to New Zealand. This is also good timing for those travelling here during the upcoming school holidays in
Australia.”
All travellers are required to complete a New Zealand Traveller Declaration (NZTD). Complete your digital declaration
online at www.travellerdeclaration.govt.nz or via the NZTD app.Note:eGate access is now available to ePassport holders from 22 countries: Australia, Austria, Belgium, Canada, Denmark,
Finland, France, Germany, Japan, Luxembourg, The Netherlands, New Zealand, People’s Republic of China, Republic of
Ireland, the Republic of Korea (South Korea), Romania, Singapore, Spain, Sweden, Switzerland, United Kingdom, and the
United States of America.eGates first opened for use in New Zealand in 2009.Approximately 70 percent of all arriving and departing passengers in New Zealand are successfully processed through an
eGate.