A citizens’ assembly tasked with deciding what should be Tāmaki Makaurau’s next future water source has determined
direct recycled water would be the best solution to meet the city’s water needs beyond 2040.
The assembly – a group of 37 Aucklanders representative of the people of the city - based on age, gender, ethnicity,
education and home ownership – presented their recommendation to Watercare’s senior leadership team and board chair
Margaret Devlin at Auckland University this afternoon. This follows a series of workshops in which the group explored six different options, and the implications of each.
The group’s report of recommendations reads: “We recommend the implementation of direct recycled water as the next
source of water for Auckland. Engaging the Auckland public in education on the safety and quality of the water is
necessary to facilitate acceptance.”
The group reached the conclusion that this option was “cost effective in relation to other options, environmentally
friendly because it assists with reducing wastewater” and it “provides another source of water to secure Auckland’s
water supply”.
Direct recycled water – where wastewater is treated to drinking water quality – is already used for drinking purposes in
places like Singapore and Namibia. It is not yet used as a source of drinking water in New Zealand.
Watercare chief customer officer Amanda Singleton says the group’s recommendations will now be reviewed and considered
by Watercare’s team, before a formal response is made.
“Right at the beginning of this process we made a commitment to our assembly members, that we would have to have a
really good reason to not go ahead with their recommendations. We’ll take a bit of time now to digest all the
recommendations before we formally respond to them.
“We know the group hasn’t reached their decisions lightly. A huge amount of time has been spent learning about the water
and wastewater industry from independent experts in the field.
Over a period of eight weeks they have been exploring all the potential options, and the pros and cons that come with
each. They’ve talked to mana whenua to make sure the views of Māori are considered, and the principles of Te Mana o te
Wai are understood.
“They’ve really put their hearts and souls into this process to make sure they found the best path forward for
Auckland’s water future. I think for many assembly members it’s been a really rewarding experience that’s given them not
just a new appreciation for the water that comes out of their taps, but also for the views and perspectives of their
fellow Aucklanders.”
Other recommendations include:Watercare continues to investigate the feasibility of desalinationWatercare provides education and resources to consumers in reducing water usage.
A minority report also recommends two or three people from the assembly sit on Watercare steering committee focussed on
future water sources.
It’s understood to be the first citizens’ assembly in New Zealand for public decision-making of this kind.
Singleton says Watercare opted for a citizens’ assembly to deliberate on Tāmaki Makaurau’s next major water source as
it’s a decision that will impact all Aucklanders far into the future.
“This will impact all of us, and our children and grandchildren for decades to come so we really wanted to know what
future water sources sits most comfortably with our customers. For a decision like this, it was never going to be enough
to send out a survey or encourage people to submit their views online. With a citizens’ assembly, participants have the
time to delve deep into the topic, deliberate over the different solutions and then come to a consensus decision.”
The assembly is designed and held in collaboration with Koi Tū: The Centre for Informed Futures at the University of
Auckland. The workshops were held at the university’s Fale Pasifika.
A core part of Koi Tū’s work is exploring how different forms of citizens’ engagement could work to support better
policy conversations and evidence-informed debate in New Zealand.
Koi Tū deputy director Dr Anne Bardsley says processes based on deliberative methods, such as citizens’ assemblies,
emphasise the importance of talking issues through with access to expertise and evidence. They are designed to sit
alongside and compliment traditional structures and methods of consultation.
“It was not an easy journey but the fact that the assembly members reached a consensus on something that was initially
very contentious shows how powerful a process like this can be.
We’ve learnt a lot about how citizens approach these complex issues when given time to ask questions, deliberate and
work towards a consensus.”
Dr Bardsley says the citizens’ assembly is one of a range of new innovative approaches the team is exploring at Koi Tū,
as they seek to engage citizens in the discussion about the complex issues facing Aotearoa New Zealand.
She says traditional consultation by submission does not reach the diversity that exists in Tāmaki Makaurau or in
Aotearoa.
“We know that many citizens do not participate in consultations because of structural inequalities, language or
educational barriers, or mistrust in the ‘system’. Opening up democracy to different voices should lead to more
balanced, inclusive and well-informed outcomes.
“These inclusive processes might help us to make better decisions on complex issues where we face numerous trade-offs
and uncertainties, and where the decisions have long-term consequences on how our future might play out.”