From Wednesday 22 September, bus stop 117 Hill Road will be called Botanic Gardens – ensuring simpler, landmark-based
bus stops for easier journeys around Auckland.
All Auckland Transport (AT) bus stop names will be updated across various digital platforms including AT Mobile and
Journey Planner.
The new stop names from Wednesday will better reflect landmarks including schools, parks, churches, tourist locations
and hospitals, as well as public transport interchanges and major intersections.
The new stop names will replace a lot of the current street number and street name addresses used digitally, which are
inconsistent with the current signage at bus shelters.
The upcoming bus stop changes are the first step in a number of wider improvements to improve public transport
connections around Auckland.
Later this year audio announcements will be introduced across buses with announcements in te reo Māori and English, as
well as other helpful information for customers such as transfer messages and special events updates.
Carolyn Peat, Blind Citizens Public Transport Association Group representative, says on-board audio announcements will
make a considerable difference for vision-impaired customers.
“The actual impact will be huge, just as the train announcements made it a lot easier as well, just to know where you
are on your journey.”
Auckland Tranport’s Executive General Manager Customer Experience, Vanessa Ellis, says the updated bus stop names are a
step in the right direction.
“We’re constantly looking at ways to improve the public transport network in Tāmaki Makaurau, and after listening to our
customers and following international examples, we’ve now got a more seamless experience for our digital users.
“Later in the year we’ll also roll out on-board audio announcements, which will make it even easier to get to your
destination.”
These bus stop changes reflect international public transport best practice, with cities such as London, Paris, Madrid
and Melbourne all adopting name-based stops.
To find out more about the improved bus stops, please visit :
https://at.govt.nz/bus-train-ferry/service-announcements/bus-stop-names-are-changing/