Discounted off-peak fares are to become permanent on public transport in Auckland. The permanent ten per cent discount
will come in on 7 February.
It means cheaper fares for everyone using AT HOP, travelling between 9am and 3pm and at night weekdays and all weekend.
Also from that date, a daily cap will be introduced meaning you can travel as much as you like on buses (not Skybus),
trains and inner harbour ferry services and never pay more than $20 a day.
Auckland Transport’s annual fare review will see an average fare increase of four per cent which is consistent with the
approach set out during Auckland Council’s consultation on the Emergency Budget last June.
AT’s executive general manager Integrated Networks, Mark Lambert, says around half of all bus and rail passengers will
see a maximum increase of 35 cents on a journey using their HOP card.
“This year’s fare review is about balancing improvements in value for passengers through new and in some cases reduced
fares, improving services where there is demand and balancing use of the public subsidy within the Council Emergency
Budget. We’ve tried to keep any general increases as low as possible to encourage people to use public transport given
the impacts to numbers since Covid. During Covid we trialled reduced off-peak fare prices and we are making that
permanent to encourage people to travel when buses and trains are a little quieter.”
Mr Lambert says savings of $10 million have been made through a very small number of service reductions and delaying
planned improvements.
“Aucklanders provided their views on this during the Emergency Budget consultation process and we have, where possible
accommodated what we’ve heard. Importantly, service changes have not impacted on the geographic coverage or our services
or to those requiring public transport as a basic social need. The general four per cent increase on individual fares
will help reduce pressure on the fare subsidy from Auckland Council and central government while allowing improvements
in services including our next steps in transferring to an electric bus fleet.”
Mr Lambert adds that recent customer satisfaction surveys indicate that 81 per cent of public transport customers
believe their trip provides value for money, with overall satisfaction with public transport is at 91 per cent.
Public transport fares go directly back into providing more services on buses, trains and ferries, and enable
initiatives such free weekend fares for 5 to 15 year olds.
Auckland Transport has also completed the roll-out of integrated fares meaning customers can transfer between buses,
trains and ferries and pay just once for their entire journey when they tag on and off with their AT HOP card.
Tag on and off each bus, train or ferry as usual, and AT HOP fares will be automatically calculated for the entire
journey, removing the cost of connecting bus and train trips in the same zone as the ferry.
People travelling on the AT HOP card, particularly children, secondary students (40 per cent discount) and tertiary
students (20 per cent discount), receive the largest subsidies.
Auckland Transport has introduced or plans additional services in a number of areas:Integrated fares were extended to ferry services in July 2020City Link: fully electric fleet from February 2021Airport Link: fully electric fleet from January 2021Waiheke: electric fleet from November 2020Hobsonville Point: additional peak ferry services from 25 January 2021Various service extensions and additions across the network including the new frequent route added to mitigate Mt Eden
station closure from July 2020.Bus and train faresAdult faresAdultCash fare (current)Cash fare from 7 February 2021AT HOP fare (current)AT HOP fare from 7 February 2021City Link--$0.55$0.601 zone$3.50$4.00$2.00$2.202 zones$5.50$6.00$3.55$3.903 zones$7.50$8.00$5.00$5.404 zones$9.00$10.00$6.40$6.805 zones$10.50$11.50$7.60$8.006 zones--$8.80$9.207 zones--$10.00$10.408 zones--$11.10$11.609 zones--$12.20$12.60
(Cash fares are not available on buses)Child faresChildCash fare (current)Cash fare from 7 February 2021AT HOP fare (current)AT HOP fare from 7 February 2021City Link--$0.33$0.321 zone$2.00$2.00$1.10$1.152 zones$3.00$3.50$2.10$2.253 zones$4.00$4.50$2.95$3.104 zones$5.00$5.50$3.75$3.955 zones$6.00$6.50$4.50$4.706 zones--$5.15$5.307 zones--$5.60$5.708 zones--$6.00$6.109 zones--$6.40$6.45Free child weekend fares
With free travel for children on weekends, you pay nothing for bus, train and participating ferry travel on weekends and public holidays for children
aged 5 to 15 years old using a registered AT HOP card. Excludes SkyBus services and Waiheke Island ferry services.Tertiary AT HOP faresTertiaryAT HOP fare (current)AT HOP fare from 7 February 2021City Link$0.44$0.481 zone$1.55$1.702 zones$2.70$2.973 zones$3.80$4.164 zones$4.90$5.255 zones$5.90$6.346 zones$6.85$7.307 zones$7.70$8.108 zones$8.40$8.709 zones$8.80$9.00For all Travel during Off Peak periods
A 10% discount applies to all fares detailed in the above tables.Daily Fare Cap and AT HOP Monthly Passes (Bus and Train only)Simpler FaresCurrentFrom 7 February 2021Monthly Bus Train Pass$215.00$215.00 (No change)Daily Fare Cap
A daily cap will be introduced from Sunday 7 February 2021 to replace the AT HOP Day Pass. Use AT HOP to travel anywhere
on trains, buses (excludes SkyBus) and Bayswater, Birkenhead, Northcote Point and Devonport inner harbour ferry services
on the same day as much as you like and never pay more than $20 a day.
Ferry faresDevonport, Bayswater, Birkenhead, Northcote PointTo/From AucklandCash fare (current)Cash fare from 7 February 2021AT HOP fare (current)AT HOP fare from 7 February 2021Adult fare$7.50$8.00$5.00$5.40Child fare$4.00$4.50$2.95$3.10Accessible fare--$2.95$3.10Tertiary fare--$3.80$4.16AT HOP Ferry Inner Harbour monthly pass--$160.00$165.00
For more information on fares to Devonport and Waiheke Island visit the Fullers website.Half Moon Bay, West Harbour, Hobsonville Point, Beach HavenTo/From AucklandCash fare (current)Cash fare from 7 February 2021AT HOP fare (current)Peak AT HOP fare from 7 February 2021Off-peak AT HOP fare from 7 February 2021Adult fare$10.50$11.50$7.60$8.00$7.20Child fare$6.00$6.50$4.50$4.70$4.23Accessible fare--$4.50$4.70$4.23Tertiary fare--$5.90$6.34$5.71AT HOP Ferry mid harbour monthly pass--$260.00$265.00Beach Haven to/from HobsonvilleBeach Haven To/From HobsonvilleCash fare (current)Cash fare from 7 February 2021AT HOP fare (current)AT HOP fare from 7 February 2021Adult fare$3.50$4.00$2.00$2.20Child fare$2.00$2.00$1.10$1.15Accessible fare--$1.10$1.15Tertiary fare--$1.55$1.70Pine Harbour and Gulf HarbourTo/From AucklandCash fare (current)Cash fare from 7 February 2021AT HOP fare (current)AT HOP fare from 7 February 2021Adult fare$15.00$16.00$11.10$11.60Child fare**$8.00$8.50$6.00$6.10Accessible fare*--$6.00$6.10Tertiary fare*--$8.40$8.70AT HOP Ferry outer monthly pass--$340.00$345.00Off-peak fares apply 9am-3pm and after 6:30pm and all day on weekends and public holidays
Due to Covid restrictions cash fares are currently not accepted on buses but tickets can be bought at ticket offices and
HOP top-up machines.
We would encourage everyone to follow the government guidelines and wear a face covering (they are mandatory on public
transport in Auckland) and also scan the QR code in all buses, trains and ferries.
If you travel using a registered HOP card this will assist in any contact tracing.
For more on the fare review go to: www.at.govt.nz/farechange