The CouncilMARK™ Independent Assessment Board (IAB) has released their latest report, on the performance of Bay of Plenty Regional Council, finding an organisation with some of the strongest iwi
co-governance arrangements of any council and a cohesive culture among both councillors and staff that is driving
solutions for the region’s challenges.
CouncilMARK™ is an independent assessment programme that assesses how councils are performing and is designed to support individual
councils to improve the service and value they provide. Councils receive an overall performance rating from the
Independent Assessment Board, from C to AAA, as well as commentary on their performance.
In awarding the regional council a ‘BBB’ grade, the IAB has praised the regional council for their strong spirit of
public service, the operation of their ‘Quayside’ investment company and diversification of investment, and their
ambitious programme of environment improvement.
At the same time, the IAB has highlighted that a number of areas that can be improved, even where the council are
currently finding success.
“Bay of Plenty Regional has three really big things going for it. They’ve got an experienced and balanced team of
elected members, they’ve got competent staff who are motivated to serve the public, and they’ve got some of the
strongest partnerships with iwi that we’ve seen,” says CouncilMARK™ IAB Chair Toby Stevenson.
“The Quayside investment arm is doing a great job managing their assets and they’re investing regionally, for example in
Ōpōtiki Wharf, and research, innovation and education facilities in Tauranga.”
“The next step for the council is to increase their performance measurement and accountability to further show
ratepayers what they are getting for their rates. They should look at the desired risk and return profile of their
investments including Quayside Holdings. Yes they are doing well financially, but strong investment risk analysis is
recommended to ensure that this continues.”
Relationships between the Regional Council and iwi are vital, as the Bay of Plenty region is home to 39 iwi and 260
hapū, with 26 per cent of the population identifying as Māori.
Acknowledging this, Bay of Plenty Regional Council has brought a multi-level approach to iwi engagement. At an elected
member level the council has retained three members that are elected off the Maori roll. At a local governance level,
the council has co-governance arrangements with local iwi – Rotorua Lakes for example – and at a staff level a specific
Maori engagement strategy, He Korowai Mātauranga, which provides a framework for implementing Mātauranga Maori into council business and staff capacity.
“Very few councils can match Bay of Plenty’s efforts in partnering with local iwi, and they should be an example for all
other councils,” continued Mr Stevenson.
The Bay of Plenty is a large environmental catchment, and includes a coastal marine area of almost 10,000km2, eight
major rivers, five large estuaries, two harbours and the Rotorua Lakes.
The report notes that the sheer size and complexity of the area means that for the council to get the greatest benefit
from their limited resource, more risk-based assessment is needed.
“We think there is a benefit in the council targeting their limited resource to specific risks and time periods that
affect the water quality in the region, for example increasing compliance efforts during periods of high rainfall. A
risk based approach would help them predict when and where breaches will occur.”
“Of course these suggestions are changes in the margins, but when we’re talking about implementing long-term
environmental change, every little bit of improved practice helps. Overall the council is doing a good job and the
community should be pleased with their CouncilMARK™ report result,” concluded Mr Stevenson.
The report can be found at www.councilmark.co.nz.