Hurunui Civil Defence has collated a list of local and national welfare services in an effort to keep residents
connected to avenues of help and maintain wellbeing.
While the Hurunui stays home to save lives, Hurunui Civil Defence will keep a watchful eye on the wellbeing of the
district and its needs.
The district, along with the rest of New Zealand, is experiencing extreme changes in lifestyle and during these changes
residents should expect the unexpected.
The district has experienced hardship before and is well versed in responding to adverse events. Local Civil Defence
commends residents on the unity, kindness and resilience that has been demonstrated so far during the COVID-19 isolation
period.
Local Civil Defence also wants to remind residents of the extra help available to them and emphasise that seeking this
help when you need it is a sign of strength. It’s normal to feel distressed and to experience symptoms of stress related
to COVID-19.
The following list is being regularly updated (on the council’s website) and all services on it are following COVID-19
protocols:Emergency
In an emergency always call 111General Wellbeing
Service: Community Wellbeing North Canterbury Trust
Point of Contact: visit www.wellbeingnc.org.nzLocal Business Continuity
Service: Enterprise North Canterbury
Point of Contact: visit www.northcanterbury.co.nz/covid-19 or email office@enterprise.co.nzMoney Concerns
Service: Ministry of Social Development (WINZ)
Points of contact:
Firstly – visit www.workincome.govt.nz
Living Expenses, benefits and redundancy – call 0800 559 009
Wage subsidy – call 0800 40 80 40Food Shortages
Service: Waikari Food Bank
Point of Contact: call 03 261 5114 or 027 448 6594
Service: Amberley Foodbank
Point of Contact: call 03 314 7464 or email redepenningfam@xtra.co.nz
Service: Inspire Your Pantry Food Rescue
Point of Contact: call 03 314 6950 or 027 210 2917 or email inspirechurchamberley@gmail.com
Service: Hanmer Springs Pop-Up Food Bank, Hanmer Springs Business Association
Point of Contact: call 027 929 7299Accommodation
Service: Temporary Accommodation Service at the Ministry of Business, Innovation and Employment
Point of Contact: Call 0508 754 163Children
Worried a child is unsafe?
Serive: Oranga Tamariki
Point of Contact: Call 0508 326 459 or email contact@ot.govt.nz
Talking with Children about COVID-19
Service: Save the Children Support and Information
Point of Contact: visit www.savethechildren.org.nz
Home Schooling Advice
Service: Ministry of Education
Point of Contact: visit www.education.govt.nz
Questions about Child & Baby Health
Service: Plunketline
Point of Contact: call 0800 933 922Animal Welfare
Concerns about Welfare
Service: Ministry of Primary Industries
Point of Contact: Call 0800 008 333
Vetrinary Services & COVID-19
Service: NZ Vetrinary Association
Point of Contact: visit www.nzva.org.nzRural Support
Service: Rural Support Trust
Point of Contact: visit www.rural-support.org.nz or call 0800 787 254Additional Support
Service: Presbyterian Support
Point of Contact: visit www.ps.org.nzFamily Violence
Service: New Zealand Police
Points of Contact:
Emergency – Call 111
Information – visit www.police.govt.nz/advice-services/family-violenceHealth Questions and Self Isolation Criteria
Service: Healthline
Point of Contact: call 0800 358 5453
Service: Ministry of Health
Point of Contact: visit www.health.govt.nz/coronavirusAnxiety, Distress or Mental Wellbeing Support
Service: National Telehealth Service
Point of Contact: Free text or call 1731COVID-19 Questions
Service: New Zealand Government COVID-19 Team
Point of Contact: visit www.covid19.govt.nzInternational Visitors
Help with Travel Bookings
Service: i-SITE
Point of Contact: visit www.i-SITE.org.nz
Visa Concerns
Service: Immigration New Zealand
Point of Contact: Call 0508 558 855 or visit www.immigration.govt.nz/new-zealand-visas
Embassy Details
Service: Ministry of Foreign Affairs and Trade
Point of Contact: visit www.mfat.govt.nzNot Sure Who to Talk To?
Service: Government Helpline
Point of Contact: call 0800 779 997