Scoop has an Ethical Paywall
AT Mobile reaches 100,000 downloads
14 August 2017
AT Mobile reaches 100,000 downloads
After only four months the AT Mobile app has been downloaded by over 100,000 Aucklanders.
From day one, the app which allows users to plan, save and track their journeys on AT Metro’s bus, train and ferry services, has been designed from the customer's point of view.
Group Manager AT Metro Customer & Market, Kevin Leith says, “We worked extensively with customers throughout the app’s development. Now it provides a simpler and more intuitive way for people to travel around the city.”
The AT Mobile app, which is available on both IOS and Android, is being continually updated to add more functions and features to continue to extend the digital service offering to customers.
Since it launched AT has made improvements that allow you to drop a pin in a map to create a journey rather than having to search for an address, added the train platform number so you know exactly where to board your train and added a guided tour video of the app to show you how it works.
Mr Leith says, “Because there are so many types of journeys Aucklanders make, it was essential that we got customer feedback. Since it launched in April, customers have provided insightful feedback that has let us not only make the necessary improvements but also given us ideas about extra functions that will make travel easier.
“The tracking function has been a huge hit with Aucklanders, they’ve told us it’s a simple thing that’s made a big difference. There’s no more need to keep turning your head looking for your bus or train taking the guess work out of when to leave your house. You get an alert saying the bus is approaching your stop so you know exactly what’s happening.”
Alerts can also be received on a wearable device, like an Apple Watch, making it easier to know when to get off your bus or train if you are making an unfamiliar trip.
For more information about AT’s mobile services got to: For more information about the AT Mobile app go to:https://at.govt.nz/bus-train-ferry/more-services/mobile-services/
ENDS
Gordon Campbell: On What’s Wrong With The Treaty Principles Bill
NZ National Party: National Acknowledges The Passing Of Hon Nikki Kaye
Mana Mokopuna: Children And Young People Share Vital Insights On Healing From Family Violence And Sexual Violence In New Report
NZ Government: PM Marks One Year In Government
Helen Clark Foundation: Helen Clark Foundation Calls For Political Action To Reduce The Prevalence Of Junk Food And Improve Health Outcomes
Justice Committee: Further Decisions About Submissions Process For The Principles Of The Treaty Of Waitangi Bill
Infrastructure New Zealand: Single Agency Needed To Coordinate Climate Adaptation And Recovery
