INDEPENDENT NEWS

The Lodge at Kauri Cliffs Named #1 World's Best Service

Published: Wed 6 Jun 2012 10:52 AM
The Lodge at Kauri Cliffs Named #1 World's Best Service in TRAVEL + LEISURE MAGAZINE'S WORLD'S BEST AWARDS 2012
Kauri Cliffs receives a perfect 100.00 point score - a first in the 17 year history of the awards
Matauri Bay, Northland, New Zealand, June 2, 2012 – Travel + Leisure Magazine readers have chosen The Lodge at Kauri Cliffs as # 1 in the World in the World's Best Awards 2012 - World's Best Service.
And for the first time in Travel + Leisure's World's Best Awards' history, Kauri Cliffs is one of only three resorts*, all in far-flung destinations, to ever receive the unprecedented 100.00 point perfect service score.
Rankings are based on reader votes collected in the Travel + Leisure World's Best Awards 2012 Survey**
The Lodge at Kauri Cliffs, a 6000 acre oceanfront hideaway on New Zealand''s North Island, is the only New Zealand property to be honoured in the World's Best Awards 2012 in any category.
Owned and developed by Julian Robertson and family and managed by Julian "Jay" Robertson III , The Lodge at Kauri Cliffs is sister property to The Farm at Cape Kidnappers (Hawke's Bay, New Zealand) and Matakauri Lodge (Queenstown, New Zealand). All are members of the exclusive Relais & Chateaux collection.
A Travel + Leisure reader's survey voter commented on the Kauri Cliff's service experience by saying, "the staff predicted our every need".
Staff ratio at The Lodge at Kauri Cliffs is 1:1
Managing Director Jay Robertson commented on the latest award, “Kauri Cliffs has received many accolades over the past decade for its sheer beauty and world-class accommodation, but to make history at Travel + Leisure Magazine by attaining a perfect service score for the first time in the award's 17 year history may be the most gratifying award we have ever received. We have a wonderful team at Kauri Cliffs, many who have been with us since the lodge opened, and for them to be recognised by Travel + Leisure's readers as the best in the world is one of our greatest achievements. The award really belongs to this passionate and dedicated team of professionals who constantly deliver and ensure each and every guest at Kauri Cliffs is treated with the utmost care” , Robertson said.
For full results of the World's Best Awards visit: http://www.travelandleisure.com/articles/worlds-best-service
*The Lodge at Kauri Cliffs congratulates Oberoi Udiavilas (Udaipur) and Posada de Mike Rapu, Explora Rapa Nui (Easter Island) for also receiving perfect 100.00 point scores.
**For the complete methodology and more results visit travelandleisure.com/worldsbest

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