New CAB Website
Citizens Advice Bureau (CAB) launched their new website yesterday. The public will now have direct access to over 40,000
service providers, organisations and legal information.
Andrew Hubbard of CAB says, “The website provides a distinctive new service. People can now read general information
online and visit an office if they need more specific information.”
“The new website has been three years in the making, with an internal website launched in July which means all the CAB
offices are operating on the same database and have access to the same information”, he says.
The new website will work alongside the offices and phone services already provided. A live chat option will be added in
October, but until then, there is an email question function.
Andrew says that CAB offices will now be able to keep electronic records of queries, which can be used to inform the
development of social policy.
CAB’s new website was made possible by support from various organisations, including a $5.5 million donation of software
licences by Microsoft New Zealand – the largest donation by the company in New Zealand, and one of the largest
international software licence donations.
Elizabeth Ellis, receptionist at Downtown Community Ministry says “The new website is easy to use, and I can find the
information I’m looking for quickly. I know many of our service users are going to benefit from this fantastic
You can visit the new website at: www.cab.org.nz