News Release
Security Concerns Threaten Enterprise Rollout of Mobile Technology
Symantec Global Survey Finds that Businesses are Slow to Deploy Mobile Security
Security concerns are the biggest obstacle to the widespread adoption of wireless and remote computing in businesses
worldwide today, according to a global survey by the Economist Intelligence Unit, sponsored by Symantec Corp (Nasdaq:
SYMC). More than 60 percent of companies are holding back on deployment, citing security concerns. Close to 47 percent
of respondents cite cost and complexity as a major obstacle to deployment. All the while, almost one in five businesses
has already experienced financial loss due to attacks via mobile data platforms.
The Economist Intelligence Unit’s research highlights serious weaknesses in firms’ present security arrangements for
mobile devices. While 82 percent of businesses worldwide indicate that they see the damage from virus attacks as the
same or greater on a mobile network than on a fixed network, only 26 percent have actually assessed security risks of
smart phones, compared with 81 percent of enterprises conducting security assessments for laptops. Despite the
proliferation of mobile devices used in the enterprise, only 9 percent of companies have incorporated a comprehensive
security architecture designed to include mobile device access. Of the rest, 10 percent of companies have no measures
for addressing mobile security, 39 percent are granting mobile devices access to corporate networks on an ad hoc basis
and another 39 percent are integrating mobile devices into their existing fixed network security architecture.
“It’s prudent for enterprises to gain experience in mobile deployments and security before a serious attack makes it
mandatory and time critical,” said Paul Miller, director mobile and wireless solutions, Symantec Corporation. “In
today’s enterprise, there are multiple end points to account for – and proper protection cannot be tackled with a
one-size-fits-all approach. While most enterprises are aware of the risks introduced with mobility, they continue to
lack the appropriate security measures and policies required to protect themselves from potential threats.”
The Economist Intelligence Unit surveyed more than 240 global company executives and conducted a number of in-depth
interviews with executives across a range of industries to explore awareness of the security risks associated with the
widespread adoption of mobile data solutions. The research also looked at business readiness to respond should a
security threat be realised. Regional responses were aligned on a number of matters, with regional contrast strongest
around security risk assessment on specific devices and security software deployment. For example, 55 percent of Western
European businesses have deployed security software to protect mobile data, compared to 44 percent in Asia-Pacific and
just 36 percent in North America.
“Security is the one particular issue that continues to impede the widespread adoption of mobile computing in the
workplace and if it continues to be overlooked there is a danger that some businesses will miss the advantages mobility
can bring to their workforces,” said Gareth Lofthouse, director of custom research, Economist Intelligence Unit.
The Symantec Internet Security Threat Report Volume IX, published in March 2006, highlighted that malicious code
targeting mobile devices, particularly smart phones, continued to grow through the second half of 2005. The report also
highlighted several new examples of malicious code for smart phones including Cardtrp, which was the first
cross-platform threat with the ability to affect both Symbian and Windows operating systems. The end of 2005 also saw
the emergence of Pbstealer, distributed as a file representing itself as a phone book utility for smart phones to entice
a user to download and execute it. Once a device has been compromised by one of these Trojan horses, information such as
the user’s phonebook, notepad, calendar and to-do list will be transmitted to Bluetooth-enabled devices that are within
range. This may pose a serious breach of confidentiality if a corporate device is compromised in this manner, as
sensitive contact information and appointments could be shared. The risks connected with mobile data will increase as
larger mobile networks become a more attractive target for cyber-criminals.
“A coherent strategy for mobile security would work towards alleviating the concerns of many enterprises. Companies can
begin leveraging mobile technology as a competitive advantage by adding mobile protection to 5 or 10 percent of their
mobile workforce and heeding to best practices. This measured approach will help tremendously in preparing for major
deployment,” said Miller.
Symantec offers solutions to address wireless devices running on Symbian, Palm OS, Microsoft Windows Mobile and Pocket
PC platforms. Symantec AntiVirus for Handhelds Corporate Edition 3.5 delivers a comprehensive virus protection solution
designed to secure corporate assets and protect against the potential spread of malicious code downloaded from the web,
email or a Wi-Fi connection or beamed via Bluetooth or infrared ports for devices running on Palm OS, Microsoft Windows
Mobile and Pocket PC platforms. Symantec Mobile Security for Symbian offers real-time automatic and on-demand scans to
protect Symbian OS files on Series 60 and Series 80 smart phones.
About Symantec
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security,
availability and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more
than 40 countries. More information is available at www.symantec.com.
ENDS