Press Information
Philips ties-up with ISRO, Apollo Hospital and DHAN to provide affordable rural healthcare
July 2005, Madurai: Philips India, a subsidiary of the Netherlands based Royal Philips Electronics, the Indian Space
Research Organisation (ISRO), part of the Department of Space under the Ministry of Science and Technology, Apollo
Telemedicine Networking Foundation (ATNF) and Development of Humane Action (DHAN), a Madurai based NGO are jointly
involved in DISHA (Distance Healthcare Advancement) - a project aimed at meeting the healthcare needs of the less
privileged in India. Each is a strategic partner in the project bringing their unique capabilities to deliver the
Project's aims.
DISHA, a telemedicine initiative, is a business plan conceived by Philips India for providing distance healthcare to the
underserved people at the base of the economic pyramid. Healthcare is a core focus area for Philips and the company has
a clear vision to make technological innovations in healthcare accessible, available, and affordable to wider sections
of people around the world. DISHA is a step in that direction. The project will meet the needs of India's more
vulnerable groups who need adequate but affordable healthcare.
This strategic partnership between a Government agency (ISRO), the largest healthcare service provider in Asia (Apollo),
one of the most respected NGO's in the country (Dhan) and a global leader in imaging and medical diagnostics (Philips)
is the first of its kind in India and is an outstanding example of public-private partnership in addressing one of the
country's key concern areas.
In 2004 Philips commissioned ACNielsen (with support from ICG Consultants) to conduct a qualitative and quantitative
research in India, which revealed that people in rural areas with lower incomes spend a higher proportion on healthcare
than their urban counterparts. A large percentage of costs go to paying high interest rates on loans for healthcare,
while travel and lost work time accounts for much of the remainder. Early intervention in a health crisis is therefore
critical in dealing with poverty.
The DISHA initiative is being piloted in Theni district in Tamil Nadu and was formally inaugurated today in Madurai.
Philips, a leader in high quality diagnostic equipment, has custom-built a tele-clinical van complete with diagnostic
equipment, including an ultrasound machine, X-ray machine, a defibrillator and an ECG machine. This van with dedicated
doctors and other para-medical staff will operate in the areas around Theni district in Tamil Nadu.
ISRO has in the past couple of years, taken the initiative for a satellite-based telemedicine network in the country to
reach super specialty healthcare and consultancy to rural and remote area population. For the DISHA project, ISRO is
providing the connectivity through VSAT and allocating the required bandwidth on its INSAT satellite free of cost.
Apollo Hospitals Group is a pioneer in the field of Telemedicine in India and is credited with being the first to set up
a rural telemedicine centre in the village of Aragonda in Andhra Pradesh. Apollo Telemedicine Network Foundation (ATNF)
with 76 telemedicine centres including 5 overseas has today emerged as the single largest Telemedicine solution provider
in India.
The Apollo Specialty Hospitals, Madurai, the leading super-specialty tertiary care hospital in Madurai is the referral
hospital for the DISHA mobile tele-clinical van. Apollo will make available to Philips the required doctors and
paramedical staff in the van, as also train the medical and paramedical manpower. Apollo's specialist doctors and
operational staff at its hospital in Madurai will provide specialized diagnosis and care for patients visiting the
mobile tele-clinical van.
Dhan Foundation provides the vital link to the local community and will play a key role in community participation for
the project. Dhan will provide counseling (through domiciliary follow-ups) to the patients on nutrition and hygiene.
They will train volunteers from the villages to motivate and play an active role in counseling. This will enable the
villagers to directly participate in the implementation of the project.
Commenting on this new foray by Philips, Mr K. Ramachandran, CEO, Philips India, said, "Philips is a Healthcare,
Lifestyle and Technology company. Our vision is to be able to improve people's quality of life through the products we
offer and the markets we serve. Our challenge lies in expanding our scope to new markets and new business opportunities
with sustainability as the key driver."
"Today the population growth is highest in emerging markets especially in the mid and low ends of the economic pyramid.
Technology can help drive sustainable solutions that bridge the divide between the privileged and lesser privileged
sections of society and improve the quality of life at all levels. However, new value delivery models need to be created
to make this happen and this strategic partnership is a step in that direction".
"Philips' approach has been to embark on pilot projects to test new ideas and strategies, in this case remote access
healthcare through the launch of DISHA in Theni. This pilot will allow us to assess the project's viability and gain
consumer insights".
Commenting on ISRO's role in the project, Mr G Madhavan Nair, Chairman, ISRO stated "with the objective of taking the
benefits of space technology to the rural and remote area population, ISRO had taken the initiative to establish
space-based telemedicine network in 2001. ISRO's Telemedicine network has now expanded to connect 26 specialty hospitals
in major cities to 87 hospitals in rural and remote areas including the Andaman and Nicobar, Lakshadweep and J".
"ISRO has been working with other departments of Government, NGOs and private entrepreneurs in its various space
applications programmes to ensure that the benefits of high technology reach the underprivileged. DISHA is another
example of the unique combination of a Government Organisation (ISRO), a NGO (DHAN) and private enterprises (Apollo and
Philips India) joining hands for a common purpose of serving the society at large in the very important area of
healthcare".
Speaking about Apollo's role in DISHA, Ms Preetha Reddy, Managing Director, Apollo Group of Hospitals said, "Today
Apollo hospitals group is the largest healthcare provider in Asia and the third largest healthcare provider in the
world. Apollo - the pioneer of telemedicine in India is also the largest telemedicine network solution provider in Asia.
As part of our corporate social responsibility we are committed to provide specialized healthcare to the rural poor.
In India, 80% of the population lives in the rural areas, whereas 80% of the medical community lives in the cities. 11%
of the world's population, which resides in the rural areas of India, remains devoid of quality healthcare. This
scenario could change with the use of Telemedicine, that would bridge geographical distances and provide healthcare to
those sections of the society that currently don't have access to quality healthcare. Through telemedicine we transfer
the knowledge and not the patients, who are then treated at their respective villages".
According to Mr. M P Vasimalai, Executive Director, DHAN Foundation, "Secondary and tertiary healthcare is still a
distant dream for those living in remote pockets of rural India. Availability of affordable, quality healthcare is a
huge issue in these communities". High spends on healthcare is one of the leading causes for debt in rural India. A
large percentage of income goes towards high interest rates on loans for healthcare, while travel and lost work time
accounts for much of the remainder.
"Early detection of the problem and arresting the damage caused due to improper medical treatment can considerably
reduce the high expenditure on healthcare incurred by these villagers", added Mr Vasimalai. "DISHA is an excellent
initiative to provide healthcare services at an affordable price at the doorstep of rural communities".
The DISHA tele-clinical van will travel to identified locations once a week and it is expected to cover a population of
500,000. This pilot project will be evaluated and the results will be used to build a business model for a healthcare
delivery system including the pricing for such a facility. Support of additional NGO's will also be sought to strengthen
the interaction between the patients, doctors and the facilities.
About Royal Philips Electronics
Royal Philips Electronics of the Netherlands (NYSE: PHG, AEX: PHI) is one of the world's biggest electronics companies
and Europe's largest, with sales of EUR 30.3 billion in 2004. With activities in the three interlocking domains of
healthcare, lifestyle and technology and 159,700 employees in more than 60 countries, it has market leadership positions
in medical diagnostic imaging and patient monitoring, color television sets, electric shavers, lighting and silicon
system solutions. News from Philips is located at http://www.philips.com/newscenter .
Philips India, a subsidiary of the Netherlands based Royal Philips Electronics is a leader in Lighting, Consumer
Electronics, Medical Systems, Domestic Appliances & Personal Care, Semiconductors and Research. Philips has an unmatched range of internationally current products backed
by superior design and technology and an excellent distribution and after-sales service network. Philips has been
operating in India for 75 years and employs over 5,000 employees around the country.
The Indian Space Research Organisation (ISRO), part of the Department of Space under the Ministry of Science and
Technology, Government of India, was established in 1969. The prime objective of ISRO, has been to develop space
technology and its application to various national tasks. ISRO has established space systems like the INSAT for
telecommunications, television broadcasting and meteorological services, and the Indian Remote Sensing Satellites (IRS)
for resources monitoring and management. It has also developed the satellite launch vehicles PSLV and GSLV to place
these satellites in the required orbits.
Apollo Hospitals Enterprise Limited (AHEL) was incorporated as a Public Limited Company in the year 1979. Promoted by
Executive Chairman Padmabhushan Dr. Prathap C Reddy, the Apollo Hospitals Group is today recognized as the "Architect of
Healthcare" in India. The group's history of accomplishments, with its unique ability of resource management and able
deployment of technology and knowledge, justifies its recognition within the healthcare industry in India and overseas.
The Government of India declared AHEL's Apollo Hospitals, Chennai, as a "Centre of Excellence" and the Indraprastha
Apollo Hospitals is amongst the largest corporate hospital in the region. The Apollo Group of Hospitals today is an
integrated healthcare delivery company and has emerged as the single largest private hospital group in Asia.
Development of Humane Action (DHAN) Foundation is a national level professional development organization. The Foundation
works towards bringing significant changes in the livelihoods of the underprivileged through innovations in themes and
institutions and also by introducing modernization in rural development to eradicate poverty in backward areas of the
country. Having over a decade of experience in this field, DHAN employs more than 350 professionals operating in four
southern states and two northern states of India. It has reached around three lakh underprivileged families mainly
through its microfinance and water resource development themes. Visit www.dhan.org for more details on DHAN Foundation.