INDEPENDENT NEWS

Oracle public commitment to PeopleSoft customers

Published: Mon 23 Jun 2003 12:47 AM
Oracle makes public commitment to PeopleSoft customers
***Oracle Corp. issued the following statement from Larry Ellison, Chairman and CEO, Oracle Corporation over the weekend:
"PeopleSoft executives are traveling around telling customers that we will 'kill' PeopleSoft's products and force them to move to Oracle's applications. These are lies and scare tactics. We will continue to develop and improve PeopleSoft's products for at least the next ten years -- even longer, if customers require further support. We will have more than 4,000 engineers supporting PeopleSoft customers all over the world, and they can stay on PeopleSoft applications or migrate to Oracle applications at their discretion. It's entirely their choice.
To make it crystal clear where we stand on PeopleSoft products and customers, the 40,000 Oracle employees today are making the following public commitment to PeopleSoft customers: 1. We will not shut down PeopleSoft products. 2. You will not be forced to convert to Oracle E-Business Suite applications. 3. We will provide high quality, truly global customer service for PeopleSoft products through our award-winning customer support organisation, which will include PeopleSoft specialists. 4. We will extend the support period for PeopleSoft products beyond the timeframe PeopleSoft itself has committed to and into the next decade. 5. We will take no action that reduces the functionality of your PeopleSoft implementations. 6. We will increase the value of your PeopleSoft investments through ongoing enhancements and maintenance delivered by one of the largest software development organisations in the world. 7. If and only if you elect to do so, you may move to the Oracle E-Business Suite via FREE module-for-module upgrades.
Don't be a victim of scare tactics. We would not offer more than $6 billion in cash unless we really wanted you to be our customers. Our investment only pays off for our shareholders if we keep you happy. And we will. Customer satisfaction is our highest priority.
We know how to do this. Ask any customer from our Rdb database acquisition from Digital Equipment Corporation. Nearly nine years later, we are still providing world-class support to thousands of Rdb customers running mission-critical applications."
For more information on Oracle's cash tender offer for PeopleSoft please visit: http://www.oracle.com/peoplesoft
ENDS

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