INDEPENDENT NEWS

School payroll improving again

Published: Wed 26 Mar 2014 03:00 PM
Hon Steven Joyce
Minister Responsible for Novopay
26 March 2014
School payroll improving again
Minister Responsible for Novopay Steven Joyce today released the report on complaints and notifications received in regards to Pay Period 26 of the schools’ payroll.
Pay Period 26, which was paid on the morning of 19 March, paid 88,185 people a total of $178.79 million. The report for that pay shows complaints and notifications were received regarding 0.19 per cent of staff across the country, 50 staff were notified as not paid, 46 were overpaid, and 75 underpaid. Affected staff were from 138 schools or 5.70 per cent of schools in the payroll system.
“Pay Period 26 was back below the 0.5 per cent acceptable steady state error rate as defined by the Novopay technical review. Transactions volumes also dropped from around 30,000 in the previous pay period to 23,000. It shows the system is settling down again after the high volumes and high error rate of the last three pay periods connected to the Start of Year process,” Mr Joyce says.
The 0.19 per cent headline error figure compares favourably with the 0.43 per cent error rate experienced in the equivalent pay period last year.
“The Start of the Year, while significantly better than last year, has always been problematic with a higher error rate – even under the previous payroll provider – due to the high number of data entry changes required that affect 60-65 per cent of all staff on the payroll,” Mr Joyce says.
“Compared to last year’s Start of Year process there have been very few issues with the Novopay software.”
Mr Joyce says work continues to ensure the next pay period – the first of the new financial year – runs smoothly.
“Work is also continuing on remediating and improving the school payroll system, including revising the service centre model and addressing outstanding overpayments and leave balances,” Mr Joyce says.
Other planned changes in the next six months include improvements to the readability of payslips and regular administrative reports, and a project to reduce the complexity of the payroll system that has built up over the last 25 years.
Percentage of staff about which complaints and notifications receivedNumber of Schools affectedPay Period 260.19%138Pay Period 250.78%*432Pay Period 241.06%*#615Pay Period 230.69%*268Pay Period 220.18%68Pay Period 210.25%92Pay Period 200.34%166Pay Period 190.19%111Pay Period 180.079%62Pay Period 170.093%68Pay Period 160.084%58Pay Period 150.21%118Pay Period 140.18%133Pay Period 130.15%108Pay Period 120.12%109Pay Period 110.21%151Pay Period 100.27%173Pay Period 90.12%76Pay Period 80.22%156Pay Period 70.26%177Pay Period 60.30%197Pay Period 50.39%234Pay Period 40.42%247Pay Period 30.26%166Pay Period 20.44%264Pay Period 12.14%^386Pay Period 260.43%**232Pay Period 251%**406Pay Period 241.90%**447Pay Period 232.20%**628
^ This was higher due to the one-off voluntary bonding error
* Start of school year pay 2014
** Start of school year pay 2013
# This was higher due to one-off Principal Career Structure payment error
ENDS

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