INDEPENDENT NEWS

Review of phone relay service for the deaf

Published: Mon 13 Feb 2006 10:39 AM
Hon David Cunliffe Minister of Communications
Hon Ruth Dyson Minister for Disability Issues
13 February 2006
Submissions sought on review of phone relay service for the deaf
People with an interest in Deaf issues can have their say about the review of the Telecommunications Relay Service, say Communications Minister David Cunliffe and Disability Issues Minister Ruth Dyson.
The relay service was established by the Government in November 2004 to overcome barriers that deaf, hearing-impaired and speech-impaired New Zealanders face in using standard telephone services.
The review of the service seeks input and comment from interested people and stakeholders on a range of operational and service design issues.
"It's been one year and we're keen to ensure that the service is working as well as it can for users," says Mr Cunliffe.
The service works by using a relay assistant who serves as the "ears and voice" on phone calls between a deaf, hearing-impaired, or speech-impaired user, and the other party to the call.
There is no call surcharge for relay assistance and there is no cost to the other party when they receive a relay call.
"Early feedback indicates that the relay service has been making a significant difference to the lives of those who use it. We want to hear from the public and stakeholders about their experiences with the service," says Ms Dyson.
The Ministry of Economic Development will consider submissions before releasing a draft report for consultation. The release is expected to be in March.
The formal call for submissions and the terms of reference for the review are available on the Ministry of Economic Development website at:
http://www.med.govt.nz/pbt/telecom/trs/review/index.html
The closing date for submissions is 28 February 2006.
ENDS

Next in New Zealand politics

Government announces plan to tackle problem plastics
By: New Zealand Government
On The New Lockdowns, Leadership And Lebanon
By: Gordon Campbell
National Selects Emma Mellow As Auckland Central Candidate
By: New Zealand National Party
Update on New Zealand and the Cook Islands travel bubble
By: New Zealand Government
Speech: Ardern - Let’s Keep Moving - 2020 Election Campaign Launch
By: New Zealand Labour Party
On Political Twins, And On Labour Extending Its Wage Subsidy Scheme
By: Gordon Campbell
Overall, 82% Trust Pandemic’s Management – Down From 91%
By: Horizon Research Limited
National Releases 2020 Party List
By: New Zealand National Party
How Judith Collins stopped the bleeding
By: Horizon Research Limited
Your Vote 2020: Bringing Election Coverage To Viewers Across TVNZ Channels And Platforms
By: TVNZ
30% Believe Households Worse Off, 298,000 Expect To Lose Jobs
By: Horizon Research Limited
Findings Of Investigation Into COVID-19 Active Cases Privacy Breach
By: State Services Commission
New Zealand suspends extradition treaty with Hong Kong
By: New Zealand Government
WasteMINZ Pleased To See Phase Out Of Single-use Plastic Items
By: WasteMINZ
Govt Proposal To Ban Wide Range Of Single-use Plastic Items World-leading, Says Takeaway Throwaways
By: Takeaway Throwaways
View as: DESKTOP | MOBILE © Scoop Media