New Airport Officers Helping Kiwis Returning From Tsunami
At New Zealand's main International Airports, Victim Support volunteers are working alongside Customs officers to
provide a helpful and personal response to those returning from Asia.
Minister meeting the new staff that are now working with victim support
Customs Minister Rick Barker today praised the tremendous effort that has gone into supporting New Zealanders affected
by the Asian Tsunami as they return home.
"Many very distressed people are arriving from Asia, particularly through Auckland International Airport, and the
airport community as a whole has pulled together to respond," he said.
"Once again, we are reminded that there's no place like home, and everyone at the airports has worked together to make
sure that arriving home is as positive an experience as possible by reminding people of our friendly, helpful kiwi way
with Victim Support making all the difference."
The Minister says that as the result of the Government's $5.75 million investment in extra border control staff and
equipment late last year, border agencies now have the resources to cope with crises as well as the steadily increasing
visitor numbers.
"At Auckland International Airport, most of the 96 new Customs officers employed this summer are working on what is
known as the primary line where passports and other travel documents are checked. They have hit the ground running and
played an important role in connecting distressed travellers with Victim Support.
"The new recruits say they're proud that NZ customs are the first kiwi faces people see and I am told they're doing a
brilliant job at a stressful time.
"When we employed and trained these staff to come on board this summer we never dreamed they would face a challenge like
this so soon, and I am proud of how well they have responded at this extraordinary time.
"I met a number of the new officers and am confident that, together with their experienced colleagues, they are
providing a good kiwi welcome while still keeping New Zealand safe, he added.