ACT Social Services Spokesman Dr Muriel Newman today revealed that a number of Managers of Department of Child Youth and
Family Services' centres are having to handle child abuse cases - despite this being against the department's policy.
"Answers to my Parliamentary questions show that as at April 9 some 77 cases were being handled by managers, even
though Minister Steve Maharey says in his response they `should not carry caseloads...'.
"I believe the Minister himself is responsible for this situation. Since I started asking detailed questions last year
about the numbers of unallocated cases which were in the `critical' category - that is those that should have been seen
by a social worker within 24 hours - the Minister has conducted an orchestrated campaign to sanitise the figures.
"I think it was the Minister who pushed through a new policy late last year whereby critical cases are now magically
both notified and allocated at the same time. And yet answers to some of my earlier Parliamentary questions this year
show that nothing has really changed - some cases which should be seen by a social worker within 24 hours are still not
being seen in that time.
"It seems to me the Minister is putting pressure on his frontline staff to sanitise the figures and so save himself
from embarrassment. Clearly the pressure is now becoming so great that managers themselves are having to take on cases.
"This raises questions both about the type of care some of the young children notified to CYFS are receiving - and
about the way CYFS centres are being managed. If managers are being force to handle cases this must distract them from
their management tasks.
"The Minister needs to take action to address the appalling problems we as a country have with child abuse. He's shown
he's not interested in the kind of structural changes actually needed to address the issue. He just wants to cover up
bad news.
"It is time for a collaborative and integrated approach to child welfare, along the lines of that being trialled by
Auckland's Starship Hospital - without the support of Government, I might add. But a single community based agency, with
experienced health, welfare, special education and police professionals working together should have a clear objective
of reducing child abuse in that community," Dr Newman said.
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