St John patient part charges to increase 1 April 2014
On 1 April 2014 the St John emergency ambulance patient part charge will increase by either $4.00 or $13.00, to a single
rate of $88.00 across New Zealand (from two rates of $75.00 and $84.00 previously).
The flat rate charge for those not eligible for New Zealand publicly funded health services will also increase - from
$769.00 to $800.00.
St John charges a part charge to patients who are treated by an ambulance officer or who are transported in an
ambulance, because of a medical emergency.
“We are increasing our part charges in response to increasing demand for our services. In the year ending 30 June 2013
the number of 111 emergency calls for an ambulance increased by over 14,000 compared to the previous year,” says St John
Operations Director Michael Brooke.
“People tell us they are comfortable to pay a part charge, given the high quality of the service and treatment they
receive, and when they understand that the part charge goes towards funding frontline ambulance staff.”
Table of patient part charges for medical emergencies:
AreaCurrent rateRate as at 1 April 2014Northland, Taranaki, Manawatu, Whanganui$75.00$88.00Auckland Coromandel, Waikato (including Taumarunui), Bay of Plenty, Hawke’s Bay, Lakes, Tairawhiti, all of the South
Island$84.00
NB St John does not provide emergency ambulance services in Wellington or the Wairarapa.
Additional info:
Contracts with the Ministry of Health, ACC and District Health Boards fund nearly 80% of St John Ambulance Service
direct operating costs. The shortfall is made up from community donations, fundraising, revenue from commercial
activities, the contribution of volunteers, as well as contributions from part charges. St John is a charity and relies
on financial and voluntary support from the community to help fund all the services it provides to New Zealanders.
Nearly 5,000 St John staff are involved in emergency ambulance, patient transfer services and events - over 60% of whom
are volunteers. They care for and save the lives of thousands of New Zealanders and visitors to the country every year.
St John staff treat over 415,000 people each year.