Telecom And EDS Announce Largest-Ever New Zealand Outsourcing Deal, Online Alliance With Microsoft
Telecom New Zealand today announced that it has entered into a strategic relationship with global information services
company EDS. The relationship includes a 10-year, $1.5 billion agreement for EDS to supply all of Telecom's IS services,
an equity position by Telecom in EDS (New Zealand), and an agreement to work together with Microsoft to develop and
deliver online solutions to customers.
"Today's agreement significantly advances Telecom's mission to lead New Zealanders to exciting new online worlds by
accelerating the development of powerful and innovative online services and solutions both for our own business and for
our customers," Telecom Chief Executive Dr Roderick Deane said.
"Customers will benefit from the combined wealth of telecommunications, information services and software technologies
that the three companies have to offer," Dr Deane said. "They will be able to literally transform their businesses."
"The expertise, skills and knowledge we have within Telecom will be complemented by the international experience and
expertise EDS has to offer. The Telecom-EDS-Microsoft information technology and telecommunications alliance will meet
the full spectrum of IS and telecommunications needs of customers in an increasingly competitive international
Dr Deane said the outsourcing and alliance agreements were the outcome of detailed and constructive negotiations between
Telecom, EDS and Microsoft.
"We were extremely impressed with the calibre of all the companies we have been in negotiation with over the past year,
including strong alternative contender, IBM. It was a very close decision," Dr Deane said.
"This hallmark agreement brings to the marketplace the advantages of the convergence of communications and computing
technologies and corresponding services," said Steve Smith, Managing Director, EDS (New Zealand).
"As the IS leader in New Zealand, EDS will be committing significant global resources and expertise to this
"We are delighted to be instrumental in bringing Microsoft into the alliance," Mr Smith said.
Microsoft New Zealand Managing Director, Geoff Lawrie, said, "We are very excited about this alliance as it will
expedite the convergence of PC and telecommunications technologies for New Zealanders. With the expertise Microsoft has
in online technology and the strength of our commitment to R, this agreement with Telecom and EDS will help create an environment that fosters the growth of advanced technology in
"Telecom has appointed EDS to supply and manage its IS requirements. This agreement gives Telecom access to
state-of-the-art, innovative IS solutions that will underpin our business," Dr Deane said.
EDS will manage and operate Telecom's company-wide information systems and technology delivery, including its enterprise
applications, technical infrastructure and IS assets. EDS will also manage and operate Telecom's billing and customer
Approximately 600 staff are involved in managing Telecom's current IS requirements and EDS is offering to employ all
Telecom staff affected by the outsourcing agreement.
"EDS is delighted to have the opportunity to attract such high calibre telecommunications professionals - more than half
of our 130,000 employees worldwide have transitioned into the company through alliances such as this," said Mr Smith.
"At a time when many IS companies are moving offshore, this alliance will increase EDS' staff numbers from 1,200 to
around 1,800 - reaffirming EDS' commitment to New Zealand."
"The outsourcing agreement will see the information service needs of Telecom met by one of the finest IS companies in
the world," Dr Deane said.
"In order to bring the same powerful skill sets to our customers as they enter the online world, Telecom and EDS will
work together with Microsoft to deliver the full spectrum of online solutions to our customers," Dr Deane said.
"This alliance will enable services developed by EDS elsewhere in the world to be brought to New Zealand. In addition
the relationship will be enhanced further through a strategic alliance with international software giant Microsoft to
develop innovative online services for customers.
"The online alliance will deliver solutions to the government and business markets with a range of service offerings
which leverage the online capabilities of the three parties," Mr Smith said.
As part of this strategic relationship, Telecom intends to take a significant shareholding in EDS (New Zealand), subject
to completion of due diligence and satisfaction of other conditions. Telecom will have the option of purchasing up to 49
percent of EDS (New Zealand) over the next four years and will have representation on the Board of Directors
immediately. Both parties anticipate that Telecom will exercise those options sooner rather than later.
"Telecom's investment in EDS is strong evidence of the parties' mutual commitment to provide Telecom and its customers
with state-of-the-art, innovative solutions going forward. The options allow Telecom to prudently invest in EDS based on
performance and growth," Dr Deane said.
EDS will retain a majority shareholding and operational management control. Both EDS and Telecom will contribute to
strategy and oversight of the company.
"This transaction is designed to support a long-term EDS-Telecom relationship," Mr Smith said. "It achieves our key
objectives: to align the economic and strategic incentives of the two corporations, to leverage complementary strengths
and to benefit from the convergence of computing and telecommunications technologies. The shareholding will result in a
stronger IS company positioned well for the online world of the next millenium."
The New Zealand Stock Exchange Market Surveillance Panel has granted a waiver from Stock Exchange rules that would
otherwise require a shareholders' meeting to approve the outsourcing, equity and alliance transactions. Shareholder
approval would ordinarily be necessary because Telecom and EDS (New Zealand) share a common director. However, the
Market Surveillance Panel is satisfied in this instance that this has not compromised the negotiation process between
Telecom and EDS. Accordingly, there will not be a Telecom shareholders' meeting to approve these transactions.