ASB today reported a statutory net profit after taxation (NPAT) of $630 million for the six months ended 31 December
2018. This represents a 6% increase on the prior comparative period.
Cash NPAT was $608 million, an increase of 6% on the prior comparative period. Cash NPAT presents ASB’s underlying
operating results and excludes items that introduce volatility and/or one-off distortions which are not considered
representative of ASB’s on-going financial performance[1].
ASB Chief Executive Vittoria Shortt said the result reflected more moderate economic growth. “Our financial performance
demonstrates our focus on sustainable, diversified growth across all our portfolios,” says Ms Shortt. “New Zealand has a
solid underlying economy with high terms of trade, low unemployment and a continued low interest rate environment. These
conditions have contributed to a 6% increase in lending and an 8% increase in deposits. While the fundamentals of the
economy remain sound, we have observed a cooling housing market, weaker business sentiment and softening immigration,
combined with an uncertain global outlook.”
Investing in the wellbeing of New Zealand
“Banks play an important role in people’s lives and we recognise the trust placed in us to do the right thing, both by
our customers and our community more broadly,” says Ms Shortt. “To this end we have continued to invest in activities
that create positive outcomes for the overall wellbeing of New Zealand.
“Financial crime has the potential to create detrimental outcomes for both New Zealand’s economy and society. ASB is
determined to play our part in combating it wherever we can. We have invested in a range of programmes to protect our
customers, including enhancing our ability to validate the identities of all our customers which is a key method of
preventing money laundering.”
During the half-year, ASB screened more than 700 million transactions to combat money laundering and financial crime.
Additionally, the Bank introduced the compulsory identification of cash depositors to prevent the laundering of
financial crime proceeds. Over the same six-month period, ASB sent more than half a million messages via the ASB Mobile
app to customers warning them about the latest scams and phishing attacks. The Bank has also alerted more than 4,000
individual customers to suspicious international card transactions.
“A core component of helping accelerate the financial progress of our customers is ensuring they are using the most
suitable products for their circumstances as they change over time,” says Ms Shortt. “We have proactively had
conversations with customers about the best options for them. So far, we have contacted more than 300,000 customers who
have then benefitted financially.”
Doing the right thing for all our stakeholders
“The increasing expectations of our various stakeholders including customers, government, the community and regulators,
is a responsibility we take extremely seriously,” says Ms Shortt. “In the past few months, we have had the benefit of
independent reviews undertaken by the FMA, RBNZ and APRA. This has allowed us to take stock of where we are today and
has informed our future roadmap.
“We are committed to listening and learning from our customers as well as working productively with our regulators to
implement their recommendations, all of which we believe will result in a better banking experience for our customers.”
Accelerating financial progress through innovation
“Our digital and innovation strategies are fundamental to creating exceptional customer experiences,” says Ms Shortt.
“As we continue to integrate into our customers’ digital lives, we are delivering a range of new tools to help our
customers accelerate their financial progress.
“One way we can achieve this is by helping customers pay down debt. An example of how we are supporting them to do this
is through ‘ASB Home Central’, which helps our more than 230,000 home lending customers manage their home loan online
and explore options to get mortgage free faster. Customers have embraced the opportunity to try different repayment
options and explore the impact of extra payments or different rates, with close to one million visits in the first half
of this financial year, potentially saving some customers tens of thousands of dollars over the course of their home
loan.
“At the same time, ASB is making it simpler for customers to track, grow and make smart decisions with their money
through the launch of ASB’s new ‘Wealth Central’ online service. This brings together all of the customer’s savings and
investments in one convenient site, making it easier for customers to track, save and invest their money.
“While technology is playing an ever-increasing role in people’s lives, our people will always play an important role in
delivering unbeatable banking experiences for our customers. With this in mind, we have continued to invest in upgrading
our branch network. Additionally, we recently opened a modern new regional centre in Wellington to compliment the new
regional centres opened last year in Whangarei, Hamilton and Christchurch. These sites allow our specialist teams to
meet customers in a modern and friendly environment. ”
Key performance elements
ASB’s cash net interest margin (NIM) increased marginally by 1bp on the prior comparative period. The slight expansion
in NIM reflects a recovery in deposit margins and lower costs associated with breaking fixed rate loans, tempered by
higher funding costs and continued customer preference for fixed term loans.
ASB’s loan impairment expense (write-offs and funds set aside for bad debts) increased by 73% ($19 million) over a low
prior comparative period. “Overall we have seen stable portfolio quality, supported by steady economic conditions,
however we have seen a slight increase in provisioning for our rural portfolio,” says Ms Shortt.
On a cash basis, ASB’s cost to income ratio for the six months ended 31 December 2018 was 34.8%, an improvement of 70bps
on the prior comparative period. Operating income growth was 7% while operating expenses grew by 5%. “Recognising that
our customers’ needs are continually changing, we are investing in initiatives to modernise our physical network and
enhance the digital banking experience for our customers,” says Ms Shortt.
Key financial points
• Cash NPAT of $608 million, an increase of 6% on the prior comparative period
• Statutory NPAT of $630 million, an increase of 6%
• Cash net interest margin increased by 1bp to 2.21%
• Advances to customers up 6% to $85 billion
• Customer deposits up 8% to $66 billion
• Loan impairment expense increased 73% to $45 million
• Continued momentum in funds management with income growth of 17%
• Cost to income ratio (cash basis) of 34.8%, an improvement of 70bps