ASB appoints Lohit Kalburgi as Executive General Manager, Corporate Strategy and Customer Experience
ASB is pleased to announce the appointment of Lohit Kalburgi to the bank’s executive leadership team in the role of
Executive General Manager, Corporate Strategy and Customer Experience.
Mr Kalburgi was based in Dallas in the USA, in the role of Managing Director, Global Head of Customer Experience with
BBVA, a global financial services group.
Throughout his career in the United Kingdom, Spain, the USA, Australia and New Zealand, Mr Kalburgi has developed an
extensive knowledge base about customer-centric digital transformation, holding roles in British Telecom, Barclays and
Vodafone.
While his career has been largely international, Kalburgi grew up in New Zealand and is looking forward to returning
home with his family.
ASB Chief Executive Vittoria Shortt says Mr Kalburgi’s appointment reflects ASB’s commitment to help accelerate the
financial progress of its customers.
“Lohit brings a diverse skill-set to the role and a deep experience in delivering uniquely different customer
propositions,” says Ms Shortt. “He has a track record as a commercial thought leader and his thinking is acutely centred
on outcomes and experiences for customers.”
Mr Kalburgi says he’s excited by ASB’s customer-centric vision and the opportunity to help make a real difference to the
lives of New Zealanders.
“I’m looking forward to working with the ASB team focussed on delivering the best outcomes for customers,” Mr Kalburgi
says.
For more information about ASB visit www.asb.co.nz