New Zealand tech company WhosOnLocation has a vision to transform safety and security culture with user-focused people
presence management technology.
“We’re seeing more and more that our customers want an integrated mobile experience. One of the benefits is that mobile
gives them that extra touch point for keeping their people safe in emergencies or isolated working conditions,” says CEO
Darren Whitaker-Barnett.
Whitaker-Barnett acknowledges that many systems, processes and applications can feel like “a box-ticking compliance
exercise.” This is exactly what WhosOnLocation wants to steer clear of with the re-development of their mobile
application, WolMobile.
As the first step in a series of major changes planned for WolMobile, WhosOnLocation have just released push
notifications for visitor and contractor arrival alerts, free for all user accounts.
“We recognize that many higher security facilities do not allow visitors or contractors past the lobby or reception area
until a staff member has met them,” Whitaker-Barnett says.
“Push notifications will help organizations better track visitor and contractor arrivals, improving efficiency and
experience for both hosts and site guests.”
Previously, mobile notifications for visitor or contractor hosts were sent by SMS, with no fallback method if
notifications were unable to be delivered.
Push notifications improve deliverability of arrival notifications for hosts by adding an extra delivery method. In the
first instance, arrival notifications will trigger a push notification via the WolMobile application. If undelivered
within one minute, WhosOnLocation will automatically send the notification via SMS.
Whitaker-Barnett anticipates that push notifications will significantly reduce costs for those users currently sending
high volumes of SMS messages.