SWISS-BELHOTEL INTERNATIONAL CELEBRATES TOP PERFORMERS AT ANNUAL SBI AWARDS
For Immediate Release 6 June 2018
Swiss-Belhotel International, the global hospitality management chain, has recognised its top performers at the annual
SBI Awards, which celebrate the highest levels of excellence across the company’s global portfolio of hotels and
resorts.
The SBI Awards honour the hotels and individuals who excel, achieve exceptional levels of performance, and reflect the
trademark Passion and Professionalism™ of Swiss-Belhotel International.
This year’s winners were announced at the company’s annual General Manager’s Conference, which was held at the Hotel
Ciputra Jakarta last month.
Hotel teams and team members from more than 60 properties around the world can be nominated for an SBI Award. Categories
cover the full spectrum of hotel departments, including food & beverage, front office, housekeeping, e-commerce, sales and marketing.
Special Loyalty Certificates were also awarded to those team members who have developed their careers with
Swiss-Belhotel International and served the company with distinction over the course of many years.
Australasian properties fared well against the group’s global hotels with Swiss-Belresort Coronet Peak taking out the
coverted award of ‘Hotel of the Year’. While Grant Gaskin won the ‘General Manager of the Year’ accolade for this role
as area general manager of New Zealand and Australia.
Swiss-Belhotel Brisbane and Swiss-Belsuites Victoria Park were also recognised for ‘Revenue Per Available Room’ awards.
Key winners from other regions included Trong Khoa Dinh, Regional Director of Operations & Development – Vietnam & Malaysia, who took home the “Rising Star Award”, and Mohamed Ali Hassanien, General Manager of the Swiss-Belhotel
Sharjah, who won the prestigious “Passion & Professionalism™ Award”.
The Executive of the Year award was presented to Emmanuel Guillard, Senior Vice President - Operation and Development - Indonesia, Malaysia, and Cambodia, and CEO of Zest Hotels
International and the prestigious Presidential Award went to James Tam, Executive Vice President.
The winners of the Swiss-Belhotel International Awards 2018
“At Swiss-Belhotel International, we understand that our people are our most important and valuable assets. They have
the ability to elevate our hotels and create extraordinary experiences, ensuring that guests return to Swiss-Belhotel
time after time,” commented Gavin M. Faull, Chairman and President of Swiss-Belhotel International.
“It gives me great pride and pleasure to celebrate our top performing teams and individuals.
All of our winners are inspirational; they represent the best of our company and reflect the Passion and
Professionalism™ that we strive to bring to every area of our business. I would like to thank each and every
Swiss-Belhotel International team member for their hard work and dedication over the last 12 months, and offer huge
congratulations to our SBI Award winners for their incredible contributions,” Mr Faull added.
The SBI Award winners were selected by Mr Gavin M. Faull, Chairman and President, and Mr. James Tam, Executive Vice
President of Swiss-Belhotel International with input from the Executive Directors – Matthew D. Faull, Oliver R. Faull
and Edward J.L. Faull – and corresponding senior management in each category and location.
The full list of 2018 SBI Award winners are as follows:
GENERAL MANAGER OF THE YEAR AWARD
Grant Gaskin
Area General Manager - New Zealand and Australia
Swiss-Belresort Coronet Peak, Queenstown - New Zealand
HOTEL OF THE YEAR AWARD
Swiss-Belresort Coronet Peak,
Queenstown - New Zealand
PRESIDENTIAL AWARD
James Tam
Executive Vice President
EXECUTIVE OF THE YEAR AWARD
Emmanuel Guillard
Senior Vice President - Operation and Development - Indonesia, Malaysia, and Cambodia
CEO - Zest Hotels International
RISING STAR AWARD
Trong Khoa Dinh
Regional Director – Operations and Development – Vietnam & Malaysia
PASSION & PROFESSIONALISM™ AWARD
Mohamed Ali Hassanien
General Manager - Swiss-Belhotel Sharjah
OWNER’S RELATIONSHIP AWARD
Michael Perdikaris
General Manager - Hotel Ciputra Jakarta
REVPAR (REVENUE PER AVAILABLE ROOM) AWARD - HOTEL
Swiss-Belhotel Seef, Bahrain
REVPAR (REVENUE PER AVAILABLE ROOM) AWARD - SUITES
Swiss-Belsuites Victoria Park, Auckland - New Zealand
MOST IMPROVED REVPAR AWARD
Swiss-Belhotel Brisbane, Australia
E-COMMERCE AWARD
Swiss-Belinn Legian, Bali - Indonesia
NEW E-COMMERCE AWARD
Swiss-Belhotel Brisbane, Australia
GUEST SATISFACTION AWARD
Swiss-Belboutique Yogyakarta, Indonesia
FOOD AND BEVERAGE AWARD
Swiss-Belhotel Seef, Bahrain
BRANDING EXCELLENCE AWARD
Swiss-Belboutique Yogyakarta, Indonesia
SBEC (SWISS-BELHOTEL EXECUTIVE CARD) AWARD
Swiss-Belhotel Mangga Besar, Jakarta - Indonesia
HOUSEKEEPING AWARD
Swiss-Belhotel Tuban, Bali – Indonesia
MOST IMPROVED HOUSEKEEPING AWARD
Zest Hotel Sukajadi, Bandung - Indonesia
Swiss-Belhotel Tarakan, Kalimantan - Indonesia