Data management software firm with public sector clients warns of 'governing in fog'
By Paul McBeth
Sept. 12 (BusinessDesk) - Information Leadership, which sells information management tools on Microsoft's SharePoint and
Office 365 and has had most success in the public sector, warns organisations need to avoid "governing in fog".
About 70 percent of the company's client base is in the public sector, which has strict rules overseeing record
management, and 30 percent commercial entities, who typically want to improve their risk management or integrate new
acquisitions.
Co-founders Grant Margison and Sarah Heal told an audience in Wellington that information management tools won't live up
to their potential if they're simply used as a way to cut costs. Instead, Information Leadership encourages its clients
to develop a plan on how it will use those systems in a way that empowers staff to do their job more easily.
Staff should become more productive with well-structured and user-friendly information systems, providing easy access to
policies and procedures and helping mitigate a growing number of risks organisations face, such as the greater demands
of health and safety regulations, and the administrative needs for higher staff turnover, Heal told BusinessDesk after
the presentation.
"You can't have good governance and transparency unless you've got good information to back up the business," she said.
"If you're governing without data and process, you're governing in fog."
Heal said Information Leadership has "zero ambition to go offshore" with enough domestic opportunities for the company
as a groundswell of data has to be accounted for and accessible. Microsoft's decision to allow third-party apps on its
platforms "is a huge shift" for the global software company, which Heal puts down to chief executive Satya Nadella, who
took over the reins in 2014.
Information Leadership has grown from a two-person small consultancy they set up in 2004 to employing more than 30
people with offices in Wellington and Christchurch. It switched its focus to the Microsoft platforms in 2007 after
several customers said they wanted to try the SharePoint application.
Heal said the company differs from the major players such as Datacom and Intergen due to its focus on information
management and the SharePoint tools.
"What we've always done well is information management," she said. "We've got that very targeted approach."
(BusinessDesk)