Symantec Helps Channel Partners Extend Market Reach

News Release

Symantec Helps Channel Partners Extend Market Reach and
Increase Revenue Potential in Asia Pacific and Japan

New Partner Support Center and Renewals Partner Portal Aim to Generate More Business Opportunities

Symantec Corp. (Nasdaq: SYMC) today announced two new channel resources in Asia Pacific and Japan aimed at helping Symantec partners generate new business for their organisation. The Symantec Partner Support Center for Marketing is a new resource to help partners make the most of all the available awareness and marketing programmes to help them build new leads. The new Renewals Partner Portal provides a one-stop location for channel partners to simply and easily view and manage all their renewals sales opportunities.

“Symantec is committed to supporting the business growth of our channel partners through a range of tools and resources which make it simple and easy for them to accelerate their business. The investment into the renewals partner portal and partner support centre for marketing reinforces Symantec’s dedication to investing in and promoting the growth of our partners and enabling them to differentiate their business, maximise their revenues and simplify their business processes,” says Craig Scroggie vice president and managing director, Pacific region, Symantec.

Partner Support Center
Symantec’s Partner Support Center for Marketing acts as a help desk for partners wanting to leverage the broad range of marketing tools and programmes available to them to generate new business and maximise their participation in the Symantec Partner Program. It provides partners with a single resource for all campaigns, promotions, resources and tools to help them get the most of their investment in Symantec.

In addition, the centre also includes proactive outreach to partners across segments to assist in the utilisation of resources and generate more revenue with Symantec solutions. The Symantec Partner Support Center for Marketing is currently available in English, Japanese, Mandarin, Cantonese, Korean, Malay, Indonesian and Thai languages.

Renewals Partner Portal
Symantec’s Renewals Partner Portal is designed to provide channel partners with a simple view to manage their renewals sales opportunities, which helps to ensure the continuity of their customers’ licensing requirements. The self-service portal provides user-friendly and automated features to assist channel partners in issuing quotes, co-termination quotes (to align expiry dates of customer licenses), extracting business data and managing recurring business opportunities in real time.

By allowing partners to view upcoming renewals opportunities and the latest order status, the portal enables partners to manage their business opportunities more efficiently. The portal is currently available to partners in Asia Pacific in English only. At present it is not available in China, Taiwan and Japan.
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