INDEPENDENT NEWS

CHORUS announcement brings milestone moment

Published: Wed 16 Jan 2008 12:04 AM
CHORUS announcement brings milestone moment
Telecom today announced a milestone in New Zealand telecommunications history by unveiling the name of its separate access network business unit and national field service team � Chorus.
The new identity will appear on more than 1,700 field service vans throughout the country as technicians carry out phone installations, repairs or wiring maintenance on your home or street.
"I very much want to maintain the momentum established last year as we worked with the government, regulators and the industry to develop our Undertakings on operational separation," Telecom CEO Paul Reynolds said today.
"Although the process of formally accepting those Undertakings is not yet complete, we are nevertheless pushing on with the steps necessary to make operational separation a reality for our industry.
"The launch of Chorus, a Telecom New Zealand business, is a milestone moment.
"Chorus will be a truly national business, with staff in operations throughout the country and key offices in Auckland and Wellington," said Dr Reynolds.
Chorus Chief Executive Mark Ratcliffe said he was immensely excited to be leading the newly separated business and is looking forward to giving life to the Chorus brand by delivering excellent customer service.
"Chorus will give all service providers equal access to the local network through its exchanges, and take the lead on significant developments like access fibre and Telecom's cabinetisation programme. This programme will deliver high-speed broadband to New Zealanders.
"Chorus also represents the culture we want to build with our customers and within our organisation," Mr Ratcliffe said.
"We are committed to a collaborative way of doing things and look forward to working together with the industry, central and local government and all telecommunications companies to bring better services to all New Zealanders."
Mark Ratcliffe also commented that while the Chorus name emphasises an industry perspective, it also has an equally important human tone.
"With more than one million on-site visits a year, a personal brand was needed to identify the Chorus field services team. The brand gives us just that, and it's great to be getting on with it," Mr Ratcliffe said.
Chorus, a Telecom New Zealand business, will formally launch on 31 March 2008.
ends

Next in Business, Science, and Tech

Geo40 partner with Maori on world-leading energy project
By: Geo40
EVRoam provides safe, reliable information for EV charging
By: NZTA
Customers not focus of replacement business at insurers
By: Financial Markets Authority
E tū: Nestle job losses “a bolt from the blue”
By: E Tu
New seabed mining project threatens endangered species
By: Greenpeace
Govt helping electric vehicle drivers to roam free
By: New Zealand Government
AA welcomes certainty for EV drivers with EVRoam launch
By: Automobile Association
ChargeNet Help to Launch Game-Changing EV Software
By: ChargeNet
FMA review sends important message to industry
By: Financial Services Council
RJ’s signs conditional agreement to acquire local brands
By: RJ's
Call to Reject Marine Mining in Endangered Dolphin Sanctuary
By: WWF-New Zealand
Coastline exploration permit setting dangerous precedent
By: Te Runanga o Ngaati Ruanui Trust
If the whale’s gone, the fireworks are on
By: Wellington City Council
Kiwis Would Pay More for Fish ‘n’ Chips to Save Dolphins
By: Whale and Dolphin Conservation Society
View as: DESKTOP | MOBILEWe're in BETA! Send Feedback © Scoop Media