Finsec, the finance workers' union
Thursday 3 November 2005
For immediate release
Banks drive inflation through performance pay
Yesterday Reserve Bank Governor, Alan Bollard, made a speech warning that banks are helping to fuel inflation by heavy
leading and competitive promotion of credit. Finsec, the union representing finance workers in those banks supports Dr
Bollard’s concerns. It believes that the way banks use sales targets to force their workers to sell more and bigger
credit packages such as home mortgages is exacerbating the problem.
“Most major banks have pay systems that compel their staff to continuously sell more and more products to customers.”
Said Finsec’s Campaign Director, Karen Skinner. “They set sales targets for their staff to meet if they are to receive
the performance component of their pay. Then regularly revise those targets upwards so that more and more selling of
mortgages and loans is required each year.”
“Not only is this increasing the amount of money that New Zealanders are borrowing each year, it is placing significant
stress on staff to sell more and more products in an increasingly competitive and tight market.” Said Ms Skinner.
“Workers across all the banks are reporting that the stress from targets and performance pay is becoming a health and
safety issue. Now Dr Bollard is saying that it is also a health and safety issue for the whole coutry.”
Putting Workers First
FIRST Union is New Zealand's second-largest private sector trade union.
Formed in 2011 after the merger between the National Distribution Union and Finsec, FIRST Union represents 27,000
workers in the Finance, Industrial (Textile and Wood), Retail, Stores, Transport and Logistics sectors.
FIRST Union is also affiliated to the New Zealand Council of Trade Unions and runs several networks including the Union
Network of Migrants, the Runanga, Fono and Womens' Committee. In 2015 FIRST Union launched Samoa First Union, Samoa's
only private sector union.
Join FIRST Union today for higher pay, better conditions and more say at work.