Telecom Assistance To Tsunami Crisis
Telecom is to credit its customers the cost of calls from home phones to tsunami affected regions in Asia.
The credit will apply to direct dial calls (00 and 0161) made from home phones to land lines and mobile phones in the
tsunami-hit regions from Boxing Day through to 4 January.
Many New Zealanders and people visiting the country are making frequent calls to tsunami affected regions in countries
such as Indonesia, Thailand, Sri Lanka and India and Telecom is taking this step to spare them the extra worry of large
phone bills.
Telecommunications services in the affected countries are stressed, with many outages, so customers should be patient
when calling the worst affected regions.
The credits will be retrospectively applied to customers’ accounts during January.
As well, Telecom will also waive the normal revenue on 0900 lines raising funds for tsunami appeals. The affected 0900
numbers are Red Cross (0900 31 100) and Caritas (0900 411 11). This means that all the money collected by the appeals
will go to the relief effort.