14.08.02
AA Communications Deal Brings Positive Points For Members
The Automobile Association has signed a five-year nationwide communications services agreement with TelstraClear, which
also sees the organisations partner in the highly successful AA Rewards programme.
TelstraClear will provide communications links for the AA’s 58 offices and 35 agencies nationwide and connectivity for
inbound calls to the AA’s rapidly expanding call centres, including their emergency road service.
AA General Manager Group Development Noel Rugg says while the technology solutions will lead to smoother business
operations over time, the benefits for members will be immediate.
“From next month (subs: September 1), all 778,000 AA members will be able to earn points when using TelstraClear
residential products and services. All they’ll need to do is call TelstraClear or visit their website, provide their AA
membership number, and every $10 dollars they spend will earn 1 AA Rewards point,” says Mr Rugg.
AA Members automatically receive a $20 discount coupon immediately 2oo points are earned, with no maturity date for
points.
TelstraClear’s Head of Business Sales John Boon says the partnership reflects the AA’s confidence in TelstraClear as a
provider of critical business services.
“The AA provides emergency support for almost one million motorists per year, insuring the vehicles and homes of half a
million New Zealanders. Managing customer calls is a core business function which TelstraClear will support nationwide,”
says Mr Boon.
Mr Boon says AA points will apply to all TelstraClear residential solutions including phone and toll services, cable TV
and Internet offerings.
ENDS