WestpacTrust customers are once again first to get a new way of topping up their mobile phones – this time via their
telephone banking service.
All Vodafone prepay customers who use the bank’s telephone service now have the option to top up their airtime balances
either from a landline or mobile phone.
The transaction is instant and available 24 hours a day, seven days a week. Customers can pay for the airtime directly
from their savings or cheque account.
Any whole dollar amount from $20 can be selected and transactions are confirmed via a free text message to the mobile
number that has been topped up.
Vodafone New Zealand’s Marketing Director, Chris Taylor, said that the new service was yet another convenient way for
prepay customers to top up their mobiles.
“The increasing number of electronic options are making it possible for Vodafone customers to ensure they’re in contact
wherever they are, whatever the time of day or night,” said Mr Taylor.
WestpacTrust was also the first New Zealand bank to offer customers realtime top ups at it’s ATMs around the country in
February this year.
"The introduction of Vodafone topups through the WestpacTrust ATM network was very successful. Expanding the service to
include phone banking reflects an ongoing commitment by WestpacTrust and Vodafone to give our customers even greater
convenience," said WestpacTrust General Manager Online Services Phil Doak.
WestpacTrust’s telephone banking can be accessed by calling 0800 172172 from a landline or 09 915 6666 (Auckland), 04
915 6666 (Wellington) or 03 926 6666 (South Island) from a mobile. The top up facility is under the Transfer Funds or
Bill Payments section.
Vodafone New Zealand Ltd is part of Vodafone Group Plc, the world’s largest mobile telecommunications company with more
than 95.6 million proportionate customers. The company has interests in 28 countries over five continents.
Vodafone New Zealand now has more than 1.08 million customers on its fully digital network and provides coverage to 97
per cent of the population.