Total Systems Solution Agreement for TranzRail

Published: Thu 28 Sep 2000 05:03 PM
gen-i Announces Total Systems Solution Agreement for TranzRail’s IT Infrastructure
Auckland – September 28, 2000 – Internet Integrator gen-i limited, has announced a major outsourcing agreement with TranzRail Limited, New Zealand's leading multi-modal transport company, to supply a total systems solution for their IT infrastructure.
The outsourcing agreement, which commenced earlier this month, will see a number of significant benefits for TranzRail through an ongoing technology initiative program to reduce Total Cost of Ownership (TCO). These benefits will be improved service delivery, a reduction in internal costs and improvement in productivity.
As part of the agreement, TranzRail’s existing IT infrastructure will be upgraded. gen-i will be responsible for supplying, replacing and upgrading 1,500 desktop PCs and server equipment. Services to be provided are asset management, installation, support and management of the desktop PC’s and installation, support and management of the NT & Unix servers. gen-i will manage the LAN, conduct system management processes, provide helpdesk support and deliver service level reports.
TranzRail CIO, Bruce Caldwell, says gen-i systematically proposed a customised solution which fulfilled all of TranzRail’s requirements. “We have been impressed by gen-i’s clear customer focus and experience in the segment, which was demonstrated during the evaluation process and its willingness to learn the business by understanding and meeting TranzRail’s needs.”
"We are proud to be working with TranzRail,” says gen-i CEO, Garth Biggs. “It is clearly a leading business in a crucial industry. Its business places significant and demanding requirements on its IT infrastructure and ensuring that this infrastructure is effective and ready and able to support these needs is a core gen-i capability."
In addition to upgrading the IT infrastructure, the partnership sees a transformation process put in place to ensure TranzRail’s systems process is business enabled to be world class player in the transport industry. gen-i will support IT transformation projects, whereby it invests capital into funding the investigation of technology initiatives. Initiatives will be analysed through a TCO model and assessed for their potential return on investment benefit to TranzRail’s IT strategy.
“Our objective is to assist TranzRail in maintaining a real competitive advantage through the use of world class technologies and our industry best practices,” says Bob Morton, General Manager Southern Region, gen-i limited.
“TCO is a worldwide standard that identifies companies that excel in their business decision making. We are extremely confident with the current transformation process being put in place that TranzRail will align their business to meet this standard within the next couple of years.
“As the relationship develops we have no doubt that we will both add value to each others business.”
About gen-i
gen-i limited is the first and largest New Zealand-based e-business Internet integrator, focussing on designing, building, implementing and supporting e-business solutions and systems for large corporate customers. With over 400 people at offices in major centres in New Zealand, gen-i extends customer support worldwide – both online and through a network of service partners.
gen-i has four major areas of focus and expertise: Infrastructure, Ventures, Field Force and Procurement.
gen-i Infrastructure is geared to providing and supporting all the hardware, software and networks required for today’s e-business – and to achieve that in a number of new ways. gen-i Ventures is an Internet innovation operation geared to providing knowledge and experience, including building e-commerce sites, Intranets, extranets and implementing and supporting a wide range of e-business & traditional applications. gen-i Field Force is New Zealand’s leading technology engineering onsite capability, expertly trained and ready to deploy or maintain the country’s leading technology networks. gen-i Procurement provides a fast, easy and cost-effective way to select, purchase, install and maintain office technologies.
Prior to its name change in 2000, gen-i traded successfully for more than 20 years as Wang New Zealand.
About TranzRail
TranzRail is New Zealand's leading multi-modal transport company, offering an integrated national network of rail, trucking and ferry services, as well as warehousing, distribution and logistics management.
TranzRail focus is on investing heavily in its infrastructure, rolling stock and electronic commerce to ensure the physical and technical elements of its operation are co-ordinated to provide customers with service excellence.
The Company operates three key businesses: freight (TranzLink), rail passenger (TranzScenic and TranzMetro) and interisland services (The Interislander, The Lynx).
For further information please contact:
Garth Biggs, Chief Executive, gen-i limited, tel: +64 9 306 4603, email:
Nimita Morarji, Botica Conroy & Associates, tel: +64 9 303 3862, email:

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