31 August 2011
Residents happy with Council’s performance
Wellington City Council’s 2010-11 Annual Report shows the Council has scored highly on the key issues of service
efficiency and overall performance.
The Council’s 2011 Residents’ Satisfaction Survey found the Council generally met, and in many cases exceeded, service
expectations.
The survey also found 97 percent of residents rated Wellington as a great place to live.
Of the 600 residents surveyed, 77 percent of Wellingtonians were satisfied or very satisfied with the Council’s
performance in the last year with 72 percent believing Council services offered value for money.
The Annual Report was formally approved and adopted at last night’s Council meeting.
Mayor Celia Wade-Brown says Wellington residents continue to enjoy a relatively stable economy and an outstanding
quality of life despite the challenges of a slowing New Zealand economy.
“Even in turbulent times, the foundations of Wellington’s success as the ‘coolest little capital in the world’ remain
unchanged,” says Mayor Wade-Brown.
“Our people are as friendly and creative as ever, our communities as strong, our arts and entertainment scene as
vibrant, and our environment as beautiful and dramatic. We remain a cosmopolitan and compact city with a wild edge.”
Highlights in the Annual Report include a number of key projects completed or undertaken in the last year:
• The release in June of Toward 2040: A Smart Green Wellington, the Council’s strategic vision for the city’s
development over the next 30 years.
• Transport improvements along the Golden Mile, providing a quicker, more reliable public transport route through
the city centre.
• Three new artificial sportsfields.
• Opening of the new ASB Sports Centre at Kilbirnie.
• Opening of Te Raukura (the Wharewaka), built in partnership with Te Wharewaka O Poneke Charitable Trust.
• Introduction of an improved recycling system.
• Refurbishment of Midland and Cobblestone Parks and opening of new public toilets on the waterfront and in
Courtenay Place.
• Pedestrian improvements along Waterloo Quay, adjacent to the Westpac Stadium.
• Introduction of free wifi on the waterfront and CBD.
ENDS