Auckland’s Regional Website for Newcomers
Auckland’s newcomers now have their own settlement information website, developed by the Auckland Regional Migrant
Services Trust (ARMS) through funding from the Department of Internal Affairs.
New Zealand’s first regional specialist settlement website - www.settlement.org.nz - will be launched next week Wednesday 24th August, by Auckland Councillor Richard Northey. To date, there are more
than 75 Service Providers profiled on www.settlement.org.nz, and the number is growing daily.
According to a recent survey on newcomers carried out by the Auckland Regional Migrant Services, 68 percent of
respondents prefer to access their information online. According to ARMS Chief Executive, Dr Mary Dawson, newcomers
typically rate the need to find information about how to find jobs above all other topics. Their other key concerns
include buying a house, NZ legislation, how to build community connections, accreditation of their overseas
qualifications, shopping tips, setting up a business, and accessing training and English language support. Financial
information is high on the list for newcomers including banking services, insurance, superannuation, tax, where to
invest money and Kiwisaver.
“Out of our surveys and forums has been highlighted the difficulty for many of Auckland’s newcomers in finding useful
maps and guides about getting around Auckland and to help them to locate the necessary amenities and services for them
as new migrants. Many people are surprised by the lack of good sign-posting and clear directions about where to go for
help and advice” said Dr Dawson.
By clicking onto www.settlement.org.nz, Auckland’s newcomers will be able to access information a wide range of relevant topics, via this ‘one-stop-shop’
information portal. Newcomers will have immediate online access to practical advice, such as how to catch a bus, renting
a house, and schooling for children. The website also will host discussion forums and online guides for newcomers, as
well as forums for service providers to share best practices, events and workshops.
Auckland’s new regional website was inspired by the success of www.Settlement.Org - a project of the Ontario Council of Agencies Serving Immigrants in Canada.
ENDS