17 August 2006
Drive through for payments opens at new civic centre
Waitakere residents and homeowners can now pay their rates and other bills without having to leave their vehicles.
Waitakere City Council's new drive through customer service facility - the first in the country - is now open to the
public.
The facility allows people to literally drive up to a cashier's window and pay rates or infringement notices by cash,
cheque or eftpos - and then drive off.
This service means that many customers who previously had to park, go into a council building and possibly queue at a
counter, can now make their payment and be on their way in a matter of moments.
"It's a great service to our customers and it also reduces the need for a considerable amount of parking, " says
Councillor Janet Clews, chair of the council's Finance and Operational Performance Committee.
The drive through is located in the western end (nearest Smythe Road) of the administration wing -- the six storey
building in the Waitakere Central complex.
Access to the facility is from Smythe Road, off Henderson Valley Road.
ENDS